Commercial Lines Account Manager – Renewal & Carrier Negotiator

USI Insurance Services; Honolulu (HI); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental and vision

401(k)

Paid time off

Paid family leave

12 paid holidays

Wellness program

Job summary

USI Insurance Services in Hawaii seeks an Account Manager to manage 30-50 mid-market Commercial Lines accounts, serving as day-to-day client contact, handling marketing, questions, coverage reviews, and support to Sales Executives.

Responsibilities include proactive client support, technical insurance guidance, renewal marketing, carrier pricing, quotes analysis, and renewals management; occasional in-person client meetings.

Qualifications

• 2-5 years experience in a Commercial Lines agency.
• College degree preferred.
• Must hold or be willing to earn Property & Casualty license.
• Industry designation such as ARM, CIC, CPCU preferred

Responsibilities

• Provide proactive, personalized support to assigned Commercial Lines clients.
• Provide insurance technical expertise to clients and other members of the Account Management team.
• Responsible for marketing and placement of client Commercial Lines insurance renewals.
• With assistance from Account Representatives, prepare client applications for review.
• Determine most‑appropriate carriers for market pricing.
• Analyze and compare carrier quotes and coverage offerings.
• Make insurance program recommendations to clients.
• Manage client renewal expirations and avoid any lapse in coverage.
• Negotiate with carriers on behalf of clients.
• Process policies, endorsements and audits as needed.
• Champion client cross‑selling initiatives and develop customer accounts.
• Represent client interests in internal USI account strategy meetings.
• Delegate administrative client tasks to assigned Account Representatives.
• Respond to underwriters’ questions in a timely and professional manner.
• Maintain a high degree of accuracy in agency management systems.
• Occasional in‑person attendance at face‑to‑face client meetings.

Skills

Commercial Lines

Client relationships

Licensing eligible

P&C knowledge

Communication

Education

College degree preferred

Tools

Sagitta

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Job description

USI Insurance Services in Hawaii seeks an Account Manager to manage 30-50 mid-market Commercial Lines accounts, serving as day-to-day client contact, handling marketing, questions, coverage reviews, and support to Sales Executives.

Responsibilities include proactive client support, technical insurance guidance, renewal marketing, carrier pricing, quotes analysis, and renewals management; occasional in-person client meetings.