Commercial Lines Account Manager — Renewal & Coverage Lead

USI Insurance Services; Wheeling (WV); On-site; USD 65,000 - 90,000; Full time

Job summary

USI Insurance Services in Wheeling, WV is seeking an experienced Commercial Lines Account Manager to oversee 20–40 mid-to-large accounts as the primary client contact. You will handle marketing, questions, and coverage reviews, and support Sales & Account Executives.

Ideal candidates have 5+ years in Commercial Lines, a P&C license, and familiarity with Sagitta or ImageRight. This on-site role emphasizes accurate systems data, renewal management, and in-person client engagement.

Qualifications

• 5+ years experience in a Commercial Lines agency; College degree preferred.
• Strong understanding of Property & Casualty insurance.
• Must hold or be willing to earn Property & Casualty insurance license.
• Industry designation such as ARM, CIC, CPCU preferred.
• Comfortable with internet-based programs and Microsoft Office products.
• Knowledge of Sagitta / ImageRight preferred, but not required.
• Able to work in a fast-paced, team environment with minimal instruction.
• Keep informed about industry information, technology and trends.

Responsibilities

• Provide proactive, personalized support to assigned Commercial Lines clients.
• Provide insurance technical expertise to clients and other members of the Account Management team.
• Responsible for marketing and placement of client Commercial Lines insurance renewals.
• Prepare client applications for review; determine most-appropriate carriers for pricing.
• Analyze and compare carrier quotes and coverage offerings; make program recommendations.
• Manage client renewal expirations and avoid lapses in coverage.
• Negotiate with carriers on behalf of clients.
• Process policies, endorsements and audits as needed.
• Champion client cross-selling initiatives and develop customer accounts.
• Represent client interests in internal USI account strategy meetings.
• Delegate administrative client tasks to Account Representatives.
• Respond to underwriters’ questions promptly; maintain data accuracy in agency systems.
• Attend face-to-face client meetings regularly.

Skills

P&C insurance

Microsoft Office

Teamwork

Internet-based programs

Education

College degree preferred

ARM/CIC/CPCU designation preferred

Tools

Sagitta

ImageRight

Job description

USI Insurance Services in Wheeling, WV is seeking an experienced Commercial Lines Account Manager to oversee 20–40 mid-to-large accounts as the primary client contact. You will handle marketing, questions, and coverage reviews, and support Sales & Account Executives.

Ideal candidates have 5+ years in Commercial Lines, a P&C license, and familiarity with Sagitta or ImageRight. This on-site role emphasizes accurate systems data, renewal management, and in-person client engagement.