Commercial Lines Account Manager - Remote (ET/Central)

Insurance Office of America; Suwanee (GA); Hybrid; USD 80,000 - 90,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sick 时间

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines in a role focusing on retaining a book of business and supporting new opportunities. The candidate will coordinate daily admin and client service tasks, resolving complex issues while maintaining data accuracy.

The ideal candidate has active P&C licensing, strong communication, and proficiency with MS Office, with 3+ years in account management or 5+ years in insurance.

Qualifications

• 3+ years of account management experience or 5+ years in the insurance industry
• Thorough knowledge of insurance brokerage and client needs
• Active licensing required; CIC or equivalent preferred
• Strong analytical, problem-solving, and decision-making skills
• Exceptional customer service, communication, multitasking, and organizational skills
• Proficiency in MS Office (Outlook, Word, Excel)
• High School Diploma (or equivalent)

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues and ensuring accuracy.
• Lead day-to-day activities of the account management team.
• Handle policy administration, billing, claims, and coverage analysis.
• Renewals: research clients, prepare submissions, negotiate coverages, present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance brokerage

MS Office

Communication skills

Licensing active

Education

High School Diploma

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines in a role focusing on retaining a book of business and supporting new opportunities. The candidate will coordinate daily admin and client service tasks, resolving complex issues while maintaining data accuracy.

The ideal candidate has active P&C licensing, strong communication, and proficiency with MS Office, with 3+ years in account management or 5+ years in insurance.