Commercial Lines Account Manager: Ownership & Service

Starion Bank; Fargo (ND); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) and profit-sharing

Paid vacation and holidays

Work-life balance

Job summary

Starion Bank is seeking an Insurance Commercial Lines Account Manager in Fargo, ND, to own a portfolio of commercial accounts, service clients, and coordinate renewals with carriers. You will work closely with clients, carriers, and internal partners to ensure accurate coverage and timely processing.

The role emphasizes proactive service, strong retention, and ownership of the policy lifecycle in a hands-on environment within our Insurance team.

Qualifications

• 3–5 years of experience in commercial insurance servicing or account management.
• Active Property & Casualty license.
• College degree or equivalent work experience.

Responsibilities

• Manage the book of commercial accounts and drive strong retention through proactive, responsive service.
• Coordinate renewal activity, gather information, obtain quotes, review carrier proposals, and prepare accurate client documentation.
• Communicate directly with insurance carriers to obtain quotes, process changes, and resolve service issues.
• Review policies, endorsements, audits, invoices, and other account documentation to ensure accuracy and timely completion.
• Respond to questions, coordinate requests, and serve as a dependable resource throughout the policy lifecycle.
• Maintain accurate client and policy information in the agency management system and stay on top of deadlines, follow-ups, and account activity.

Skills

Commercial insurance

Account management

Client communication

Attention to detail

Time management

Active Property & Casualty license

Education

College degree or equivalent

Tools

Agency management system

Job description

Starion Bank is seeking an Insurance Commercial Lines Account Manager in Fargo, ND, to own a portfolio of commercial accounts, service clients, and coordinate renewals with carriers. You will work closely with clients, carriers, and internal partners to ensure accurate coverage and timely processing.

The role emphasizes proactive service, strong retention, and ownership of the policy lifecycle in a hands-on environment within our Insurance team.