Commercial Lines Account Manager

SustainableHR PEO & Recruiting; Fargo (ND); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) and profit-sharing

Paid vacation and holidays

Work-life balance

Job summary

SustainableHR PEO & Recruiting is seeking a Commercial Lines Account Manager in Fargo, ND. You will own and service a portfolio of commercial accounts, coordinating renewals, quotes, and client documentation to keep coverage accurate and clients confident.

Ideal candidates have 3–5 years in commercial insurance servicing, an active Property & Casualty license, and strong communication and organizational skills to manage high volumes with attention to detail.

Qualifications

• 3–5 years of experience in commercial insurance servicing or account management.
• Active Property & Casualty license.
• Experience managing a book of business and contributing to retention.
• Strong written and verbal communication skills.

Responsibilities

• Manage and service an established portfolio of commercial accounts.
• Coordinate renewal activity, obtain quotes, and prepare documentation.
• Communicate with carriers to obtain quotes and resolve issues.
• Review policies and invoices for accuracy and timely completion.
• Maintain organized client and policy information in the agency system.

Skills

Commercial insurance servicing

Client retention

Communication skills

Attention to detail

Ability to manage high volume

Education

College degree or equivalent

Tools

Agency management system

Job description

Take ownership of a book of business. Build relationships. Make an impact.

If you know commercial insurance, understand what it takes to retain clients, and enjoy being the person who makes sure nothing falls through the cracks, this could be the opportunity you're looking for.

We are seeking a Commercial Lines Account Manager to join a growing insurance team in Fargo.

You'll manage and service an established portfolio of commercial accounts while working directly with clients, carriers, producers, and internal partners. From new business and quoting through renewals and ongoing service, you'll play an important role in keeping accounts moving and clients confident in their coverage.

This is a hands-on account management role for an experienced insurance professional who wants real ownership and the opportunity to make a difference.

Your Day-to-Day

Manage the book.

Take responsibility for assigned commercial accounts and help drive strong retention through proactive, responsive service.

Own the renewal process.

Coordinate renewal activity, gather information, obtain quotes, review carrier proposals, and prepare accurate client documentation.

Work with carriers.

Communicate directly with insurance carriers to obtain quotes, process changes, and resolve service issues.

Protect accuracy.

Review policies, endorsements, audits, invoices, and other account documentation to ensure accuracy and timely completion.

Take care of clients.

Respond to questions, coordinate requests, and serve as a dependable resource throughout the policy lifecycle.

Keep everything organized.

Maintain accurate client and policy information in the agency management system and stay on top of deadlines, follow-ups, and account activity.

What You'll Bring

• 3–5 years of experience in commercial insurance servicing or account management
• Experience managing a commercial book of business and contributing to retention
• Active Property & Casualty license
• Strong understanding of commercial insurance operations
• Excellent written and verbal communication skills
• Strong attention to detail and follow-through
• Ability to prioritize and manage a high volume of work
• College degree or equivalent work experience

Why Join This Team?

You’ll be part of a growing organization where strong relationships, integrity, and exceptional service are at the heart of the business.

The Insurance team combines a personal, community-focused approach with the resources and stability of an established organization.

You’ll work alongside people who value:

• Strong client relationships
• Integrity and accountability
• Teamwork
• Professional growth
• Work-life balance

What We Offer

• Health, dental, vision, and life insurance
• Health Savings Account
• 401(k) and profit-sharing opportunities
• Annual incentive compensation program for benefit-eligible employees
• Paid vacation and holidays
• Supportive, collaborative team environment
• Work-life balance

Our client is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.