Insurance Commercial Lines Account Manager

Starion Bank; Fargo (ND); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Health insurance

401(k) and profit-sharing

Paid vacation and holidays

Work-life balance

Job summary

Starion Bank is seeking an Insurance Commercial Lines Account Manager in Fargo, ND, to own a portfolio of commercial accounts, service clients, and coordinate renewals with carriers. You will work closely with clients, carriers, and internal partners to ensure accurate coverage and timely processing.

The role emphasizes proactive service, strong retention, and ownership of the policy lifecycle in a hands-on environment within our Insurance team.

Qualifications

• 3–5 years of experience in commercial insurance servicing or account management.
• Active Property & Casualty license.
• College degree or equivalent work experience.

Responsibilities

• Manage the book of commercial accounts and drive strong retention through proactive, responsive service.
• Coordinate renewal activity, gather information, obtain quotes, review carrier proposals, and prepare accurate client documentation.
• Communicate directly with insurance carriers to obtain quotes, process changes, and resolve service issues.
• Review policies, endorsements, audits, invoices, and other account documentation to ensure accuracy and timely completion.
• Respond to questions, coordinate requests, and serve as a dependable resource throughout the policy lifecycle.
• Maintain accurate client and policy information in the agency management system and stay on top of deadlines, follow-ups, and account activity.

Skills

Commercial insurance

Account management

Client communication

Attention to detail

Time management

Active Property & Casualty license

Education

College degree or equivalent

Tools

Agency management system

Job description

Regular Full-Time Full-time Fargo, ND, US

Insurance Commercial Lines Account Manager

Take ownership of a book of business. Build relationships. Make an impact.

If you know commercial insurance, understand what it takes to retain clients, and enjoy being the person who makes sure nothing falls through the cracks, this could be the opportunity you're looking for.

Starion Bank is hiring a Commercial Lines Account Manager to join our Insurance team in Fargo.

You'll manage and service an established portfolio of commercial accounts while working directly with clients, carriers, producers, and internal partners. From new business and quoting through renewals and ongoing service, you'll play an important role in keeping accounts moving and clients confident in their coverage.

This is a hands-on account management role for an experienced insurance professional who wants real ownership and the opportunity to make a difference.

Your Day-to-Day

Manage the book.
Take responsibility for assigned commercial accounts and help drive strong retention through proactive, responsive service.

Own the renewal process.
Coordinate renewal activity, gather information, obtain quotes, review carrier proposals, and prepare accurate client documentation.

Work with carriers.
Communicate directly with insurance carriers to obtain quotes, process changes, and resolve service issues.

Protect accuracy.
Review policies, endorsements, audits, invoices, and other account documentation to ensure accuracy and timely completion.

Take care of clients.
Respond to questions, coordinate requests, and serve as a dependable resource throughout the policy lifecycle.

Keep everything organized.
Maintain accurate client and policy information in the agency management system and stay on top of deadlines, follow-ups, and account activity.

What You'll Bring

• 3–5 years of experience in commercial insurance servicing or account management
• Experience managing a commercial book of business and contributing to retention
• Active Property & Casualty license
• Strong understanding of commercial insurance operations
• Excellent written and verbal communication skills
• Strong attention to detail and follow‑through
• Ability to prioritize and manage a high volume of work
• College degree or equivalent work experience

Why Starion Bank?

You’ll be part of a growing community bank where strong relationships, integrity, and exceptional service are at the heart of the business.

Our Insurance team combines the personal approach of a community‑focused organization with the resources and stability of Starion Bank.

You’ll work alongside people who value:

• Strong client relationships
• Integrity and accountability
• TeamworkProfessional growth
• Work-life balance

What We Offer

• Health, dental, vision, and life insurance
• Health Savings Account
• 401(k) and profit‑sharing opportunities
• Annual incentive compensation program for benefit‑eligible employees
• Paid vacation and holidays
• Supportive, collaborative team environment
• Work‑life balance

Starion Bank has been recognized as a “Best of the Best” by Independent Bankers magazine and one of the “50 Best Places to Work” by Prairie Business magazine.

Starion Bank is an Equal Opportunity Employer of women, minorities, protected veterans and individuals with disabilities.