Commercial Lines Account Manager - On-Site Sterling Heights

ISU-Great Northern Insurance Agency

Sterling Heights (MI)

On-site

USD 60,000 - 90,000

Full time

10 days ago

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Job summary

ISU-Great Northern Insurance Agency in Michigan seeks a Commercial Lines Account Manager to service a dynamic book of business in Sterling Heights. You will handle policy changes, renewals, endorsements, and carrier communications to secure quotes and coverage.

The role emphasizes accurate records, strong client relationships, and timely guidance on coverage options, with collaboration across teams to support producers in retention and growth.

Qualifications

Commercial lines knowledge including BOP, GL, and related products.
Strong client portfolio management and renewals tracking.
Excellent communication and relationship-building with clients and carriers.
Ability to explain coverage options clearly.
Familiarity with group benefits is a plus.

Responsibilities

Manage and service a book of commercial insurance clients.
Handle policy changes, renewals, and endorsements.
Prepare proposals and coordinate with carriers for quotes.
Respond promptly to inquiries and assist with claims.
Maintain accurate client records in the agency management system.
Support producers in business development and retention.
Collaborate with internal teams and external partners.

Skills

Commercial lines

Account management

Customer service

Insurance principles

Employee benefits

Agency software

Attention to detail

Communication skills

Education

Property & Casualty license

Tools

Agency management system

Job description

The role emphasizes accurate records, strong client relationships, and timely guidance on coverage options, with collaboration across teams to support producers in retention and growth.

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