Dynamic Commercial Lines Account Manager

Mason-McBride Insurance; Troy (MI); Presencial; USD 60.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vision Insurance

Disability Insurance (Company Paid)

Supplemental Insurance (Critical Illn/

401(k) with Safe Harbor

Paid Time Off

Paid Holidays

Descripción de la vacante

Mason-McBride Insurance in Troy, MI is seeking an experienced Commercial Lines Account Manager to service a growing book of small to mid-sized commercial accounts. You will coordinate policy changes, endorsements, renewals, and certificates of insurance while delivering outstanding customer service.

In this role you will work closely with producers to prepare quotes, review underwriting guidelines, and maintain accurate client records in the agency management system.

Formación

• High school diploma required; Associate’s or Bachelor’s degree preferred.
• Active Michigan Property and Casualty License required.
• Minimum of 3 years of Commercial Lines Account Management experience servicing a small to mid-sized book of business with account premiums ranging from $2,500 to $50,000.
• Strong understanding of commercial insurance coverages, underwriting principles, and agency workflows.

Responsabilidades

• Manage a book of small to mid-sized commercial insurance accounts, ensuring exceptional service throughout the client lifecycle.
• Respond promptly to client inquiries, policy changes, cancellations, and coverage requests while meeting established service standards.
• Process new business, renewals, endorsements, cancellations, binders, certificates of insurance, invoices, and other policy documentation.
• Prepare and deliver Evidence of Insurance requests and Certificates of Insurance accurately and efficiently.
• Generate insurance quotes and collaborate with producers to deliver competitive coverage solutions.
• Review and process customer policy change requests while ensuring underwriting and carrier guidelines are met.
• Obtain and track all required trailing documents and outstanding client information.

Conocimientos

Commercial Insurance

Account management

Customer service

MS Office

Educación

Bachelor's degree preferred

Associate degree preferred

Herramientas

Applied Epic

AMS360

Descripción del empleo

Mason-McBride Insurance in Troy, MI is seeking an experienced Commercial Lines Account Manager to service a growing book of small to mid-sized commercial accounts. You will coordinate policy changes, endorsements, renewals, and certificates of insurance while delivering outstanding customer service.

In this role you will work closely with producers to prepare quotes, review underwriting guidelines, and maintain accurate client records in the agency management system.