Commercial Lines Account Manager

Talently; Grand Rapids (MI); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Job summary

A dynamic insurance leader in Grand Rapids, Michigan, is seeking a Commercial Lines Senior Account Manager. This role involves managing client relationships, developing tailored insurance solutions, and mentoring team members. Ideal candidates will have over 10 years of experience in commercial insurance, a Michigan Property and Casualty license, and excellent communication skills. The position offers competitive compensation and benefits including medical and vision insurance, plus a 401(k).

Qualifications

• Must have 10+ years experience in commercial insurance management.
• Proficiency in Microsoft Office, especially Word and Excel.
• Valid Michigan Property and Casualty license required.

Responsibilities

• Manage client meetings and develop comprehensive proposals.
• Educate clients on coverage and maintain client relationships.
• Analyze coverage and pricing to offer tailored solutions.

Skills

Active Michigan Property and Casualty license

10+ years of experience managing large and captive commercial accounts

Proficiency in Microsoft Office suite

Professional designations (CISR, CIC, CRM)

Education

Bachelor’s Degree or equivalent combination of education and experience

Job description

Overview

Job Title: Commercial Lines Senior Account Manager

Location: On Site - Grand Rapids, Michigan, United States

Base pay range: $90,000.00/yr - $130,000.00/yr

About the Company / The Opportunity

Are you a seasoned insurance professional looking to take your career to the next level? Our client, a dynamic leader in the insurance industry, specializes in innovative commercial and personal insurance, specialty insurance, and risk management programs. They pride themselves on being more than just a broker, offering ideas and solutions that proactively protect clients and provide real value to businesses and families. This is a unique opportunity to join a growing team in Grand Rapids, Michigan, and contribute to delivering exceptional service and driving business growth.

Responsibilities

• Accompany Producers on client visits, including renewals and new business, and independently manage client meetings.


• Consult and educate clients on coverage, exclusions, and exposures, documenting accounts in the agency management system.


• Round out accounts and secure new lines of business for clients.


• Prepare comprehensive proposals and presentations for new business and renewals, adhering to agency standards.


• Develop tailored placement strategies with carrier partners, including new products and services and unique coverages.


• Conduct coverage and pricing analyses, proactively creating cost and exposure comparisons year-over-year.


• Manage client concerns and maintain positive relationships with carrier partners to meet client needs.


• Ensure adherence to operational procedures and industry regulations on client accounts.


• Train and mentor team members, while actively pursuing professional development and staying updated on industry trends.


• Participate in team meetings, carrier events, and represent the agency in external engagements.

Qualifications

• Must-Have Skills: Active Michigan Property and Casualty license; Minimum of 10 years’ experience managing large and captive commercial accounts; Bachelor’s Degree or equivalent combination of education and experience; Professional designations such as CISR, CIC, CRM; Proficiency in Microsoft Office suite, including Word and Excel.


• Nice-to-Have Skills: Ability to work independently and collaboratively within a close-knit team; Strong multitasking skills and ability to work under minimal supervision; Positive outlook, enthusiasm, and flexibility in a dynamic environment; Initiative-taking attitude and composure under pressure; Attention to detail and a high level of accuracy in work product; Problem-solving skills for complex coverage issues and gaps; Ability to analyze and verify accuracy in insurance policies and forms.

Benefits (inferred)

• Medical insurance


• Vision insurance


• 401(k)