Commercial Lines Account Manager | New Jersey

King's Insurance Staffing; New Jersey; On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Professional development

Continuing education

Job summary

Our client in New Jersey seeks an experienced Commercial Lines Account Manager to join a growing insurance team. Manage and service a portfolio of commercial lines accounts, acting as the primary contact for coverage questions, renewals, and policy changes in a collaborative, service-focused environment.

The role requires 3–7+ years of commercial lines experience and an active P&C license. You will coordinate renewals, work with producers and underwriters, and help identify coverage gaps while

Qualifications

• 3–7+ years of Commercial Lines Account Management experience, preferably within an insurance agency or brokerage.
• Active Property & Casualty insurance license.
• Strong understanding of commercial insurance coverages, policy servicing, and renewal processes.
• Experience managing commercial accounts and communicating directly with clients and carriers.
• Excellent customer service, communication, and relationship-building skills.

Responsibilities

• Manage and service a portfolio of commercial lines insurance accounts, ensuring clients receive timely and professional support.
• Serve as a primary point of contact for clients regarding coverage questions, policy changes, renewals, and general service needs.
• Review existing policies and identify coverage gaps, potential exposures, and opportunities for additional protection.
• Coordinate the renewal process, including gathering updated information, reviewing coverage options, and communicating with carriers.
• Work closely with producers, underwriters, and insurance carriers to ensure client needs are met.
• Process policy endorsements, certificates of insurance, and other account servicing requests.
• Maintain accurate client records and policy documentation within the agency management system.
• Assist with new business submissions, policy proposals, and account transitions as needed.
• Build strong client relationships to support retention and overall customer satisfaction.
• Stay informed on commercial insurance products, carrier guidelines, and industry developments.

Skills

Commercial Lines

Account Management

Client service

Carrier communications

AMS360

WorkSmart

Education

Property & Casualty license

Tools

AMS360

WorkSmart

Job description

Our client, a well-established P&C insurance organization in New Jersey experiencing continued growth and expansion, is seeking an experienced Commercial Lines Account Manager to join a growing insurance team. This opportunity is ideal for an insurance professional who enjoys managing client relationships, providing hands-on account support, and working in a collaborative, service-focused environment. With continued growth and a strong commitment to employee development, our client offers a supportive workplace where individuals can expand their expertise, take on new challenges, and build a long-term career.

Key Responsibilities

• Manage and service a portfolio of commercial lines insurance accounts, ensuring clients receive timely and professional support.
• Serve as a primary point of contact for clients regarding coverage questions, policy changes, renewals, and general service needs.
• Review existing policies and identify coverage gaps, potential exposures, and opportunities for additional protection.
• Coordinate the renewal process, including gathering updated information, reviewing coverage options, and communicating with carriers.
• Work closely with producers, underwriters, and insurance carriers to ensure client needs are met.
• Process policy endorsements, certificates of insurance, and other account servicing requests.
• Maintain accurate client records and policy documentation within the agency management system.
• Assist with new business submissions, policy proposals, and account transitions as needed.
• Build strong client relationships to support retention and overall customer satisfaction.
• Stay informed on commercial insurance products, carrier guidelines, and industry developments.

Qualifications

• 3–7+ years of Commercial Lines Account Management experience, preferably within an insurance agency or brokerage.
• Active Property & Casualty insurance license.
• Strong understanding of commercial insurance coverages, policy servicing, and renewal processes.
• Experience managing commercial accounts and communicating directly with clients and carriers.
• Excellent customer service, communication, and relationship-building skills.
• Comfortable handling client inquiries over the phone and providing proactive account support.
• Strong organizational skills with the ability to manage multiple accounts and competing priorities.
• Proficiency with agency management systems; AMS360 and WorkSmart experience are a plus.
• Detail-oriented, dependable, and able to work both independently and collaboratively.
• Motivated professional with a willingness to learn, grow, and take on additional responsibilities.
• $85,000–$115,000+ annual based salary, depending on experience.
• Bonus opportunities tied to account retention.
• Competitive medical, dental, and vision insurance.
• 401(k) with company match.
• Professional development, continuing education, and career advancement opportunities.
• Collaborative, family-oriented work environment.
• Long-term growth opportunities with an expanding insurance organization.