Commercial Insurance Lines Account Manager
Cooperidge Consulting Firm is seeking a Commercial Lines Insurance Account Manager for a top Commercial Insurance Agency in Sussex County, NJ. This is a key role within a highly successful and growing agency known for its commitment to honesty, integrity, and a strategic, consultative approach. The Account Manager serves as the primary contact for an assigned book of business, delivering expert guidance on coverage and policy structures. The ideal candidate is a proactive professional with a deep understanding of the commercial market who thrives in a supportive, team‑oriented environment focused on exceptional client service.
Base pay range: $70,000.00/yr - $95,000.00/yr
Job Responsibilities
- Client Relationship Management: Act as the primary point of contact for an assigned book of commercial business, ensuring prompt, professional, and comprehensive service for all accounts
- Strategic Consulting: Anticipate client needs and provide customized insurance solutions that align with their risk profiles
- Account Servicing: Build and maintain strong relationships by addressing inquiries, resolving complex issues, and offering expert guidance on insurance coverage and protection
- Rate-Making & Underwriting: Apply technical knowledge of rate-making and underwriting practices to manage client policies and coordinate successful annual renewals
- Operational Efficiency: Coordinate with internal team members to maintain efficient workflows and solve daily operational challenges within the agency
- Market Interaction: Utilize knowledge of various insurance markets and rating procedures to secure optimal solutions for clients
Requirements
Education & Licensing
- Active Property & Casualty (P&C) insurance license is REQUIRED
- Professional designations such as CIC, CRM, ARM, CPCU, or AAI are preferred
Experience
- Minimum of three (3) or more years of experience specifically servicing commercial insurance accounts is required
- Proven track record of managing client relationships and navigating diverse insurance markets
Skills & Technology
- Technical: Proficient in Microsoft Office (Word, Excel, Outlook)
- Software: Experience with Applied TAM software is highly preferred
- Communication: Exceptional verbal and written communication skills with a focus on consultative professionalism
- Attributes: Self‑motivated, detail‑oriented, and solution‑focused with strong organizational and time‑management abilities
Benefits
- Comprehensive health, vision, and dental insurance plans
- Life insurance coverage
- 401(k) retirement plan with company matching contributions
- Paid time off including vacation, sick leave, and holidays
- Opportunities for career growth and advancement