Commercial Lines Account Manager- Middle Market Accounts

World Insurance Associates, LLC.; Milford (MA); On-site; USD 50,000 - 80,000; Full time

Job summary

Join a rapidly growing insurance brokerage that values client management and retention. As a Commercial Lines Account Manager, you will play a vital role in ensuring client satisfaction through effective communication and relationship building. Your expertise in managing insurance business will be key to driving loyalty and trust among clients. This dynamic position offers the chance to work independently while collaborating with a supportive team. If you are self-motivated and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 3+ years of Commercial Account Management experience required.
• Property & Casualty License is mandatory.

Responsibilities

• Manage a high volume book of Insurance business accurately and on-time.
• Build positive client relationships and provide excellent service.

Skills

Client Management

Communication Skills

Problem Solving

Multi-tasking

Administrative Skills

Education

Bachelor’s Degree or Equivalent Work Experience

Tools

Microsoft Office

Applied/Epic or Similar Agency Management Software

Job description

Summary

Foy Insurance has a long history of meeting the risk management needs of communities throughout New Hampshire, Maine, and Massachusetts dating back to 1893.We are now proud to now be a part of the World Insurance Associates family which provides unparalleled access to even more products and services to assist our customers’ insurance needs.

Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 215 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

All open roles with our Foy Team can be based out of: Nashua NH, Exeter NH, or Manchester NH.

Position Overview

The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.

Primary Responsibilities

• Effectively managing a high volume book of Insurance business, ensuring all required tasks are completed accurately and on-time
• Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication
• Handling renewals, service requests, claims, billing and new policies
• Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures
• Review all applications, policies, endorsements and audits for accuracy
• Coordinate expiration list with department manager to obtain renewal business information

Qualifications

• Bachelor’s degree or equivalent work experience, preferred
• Three years minimum Commercial Account Management experience required
• Property & Casualty License required
• Valid driver’s license and insurance, required
• Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point)
• Applied/Epic or similar agency management software experience, preferred.
• Able to work independently and enjoy a high degree of interaction with team members.
• Self-motivated and driven.
• Maintain a sense of urgency and ability to work with and meet deadlines.
• Demonstrate effective written and verbal communication, including the ability to actively listen, and problem solve with minimal assistance.
• The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information.
• Ability to maintain a professional demeanor and positive attitude

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business.

TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES:
World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contact World's Human Resources Talent department.

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