Commercial Lines Account Associate — Remote (CA)

Insurance Office of America; Escondido (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401K

Job summary

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in California. The role supports the account team, handling policy administration, renewals, billing, and coverage analysis while maintaining strong client relationships.

The ideal candidate has 7+ years in insurance customer service, a valid P&C license, and proficiency with MS Office. A hybrid onsite/offsite work arrangement is possible to meet business needs.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty licensing; professional designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team and producers.
• Manage policy expirations and renewals and handle billing, claims, and coverage analysis.
• Process tasks accurately and within required timeframes; assist in reviewing contracts for proper coverages.

Skills

Customer service

MS Office

Analytical skills

Communication

Education

High School Diploma or equivalent

Tools

Outlook

Word

Excel

Job description

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in California. The role supports the account team, handling policy administration, renewals, billing, and coverage analysis while maintaining strong client relationships.

The ideal candidate has 7+ years in insurance customer service, a valid P&C license, and proficiency with MS Office. A hybrid onsite/offsite work arrangement is possible to meet business needs.