Commercial Lines Account Manager Associate - Remote CA

Insurance Office of America; Lemon Grove (CA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive salaries

Company-paid health insurance

401K with employer match

Paid holidays and vacations

Professional growth opportunities

Job summary

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in California. The role involves providing administrative and customer service support while managing accounts and ensuring compliance with policies.

The ideal candidate has over 7 years of experience in insurance and excellent problem-solving skills, with a focus on exceptional customer service. This position offers competitive salaries, comprehensive benefits, and opportunities for professional growth,

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Required active property & casualty licensing; professional designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research and prepare submissions.
• Monitor reports and take action on delinquent accounts.
• Deliver excellent service and respond quickly to service requests.

Skills

Customer service experience

Insurance brokerage knowledge

Analytical skills

Problem-solving skills

Communication skills

Multitasking

Organizational skills

MS Office proficiency

Education

High School Diploma

Job description

Insurance Office of America is seeking an Account Manager Associate for Commercial Lines in California. The role involves providing administrative and customer service support while managing accounts and ensuring compliance with policies.

The ideal candidate has over 7 years of experience in insurance and excellent problem-solving skills, with a focus on exceptional customer service. This position offers competitive salaries, comprehensive benefits, and opportunities for professional growth,