Commercial Lines Account Manager Associate — Remote (CA)

Insurance Office of America; Camarillo (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Bonus potential

401K plan

Paid time off

Job summary

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines in California with strong customer service and insurance knowledge. The role supports the account team, handles policy administration, billing, and renewals, and collaborates with producers to ensure quality service.

A CA active P&C license is preferred and a hybrid work arrangement may apply within policy guidelines. The position offers competitive pay, company-paid health insurance, paid time off, and 401K

Qualifications

• 7+ years of customer service in insurance
• Strong knowledge of insurance brokerage and client needs
• Proficiency in MS Office (Outlook, Word, Excel)
• Excellent communication and multitasking abilities

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Assist in reviewing contracts to ensure proper coverages.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Communicate workload status and any issues to the team.
• Deliver excellent service and proactively respond to requests.

Skills

Customer service

Insurance knowledge

Analytical skills

Communication

Multi-tasking

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines in California with strong customer service and insurance knowledge. The role supports the account team, handles policy administration, billing, and renewals, and collaborates with producers to ensure quality service.

A CA active P&C license is preferred and a hybrid work arrangement may apply within policy guidelines. The position offers competitive pay, company-paid health insurance, paid time off, and 401K