Commercial Lines Account Manager Associate - Remote (CA)

Insurance Office of America; Claremont (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health insurance

401K matching

Paid holidays

Job summary

Insurance Office of America (IOA) seeks an Account Manager Associate - Commercial Lines in California. The role supports the account team with policy administration, billing, and renewals, while ensuring accuracy and timely processing.

The ideal candidate has 7+ years in insurance customer service, an active P&C license, and strong communication skills to coordinate with producers and clients. Remote options apply per policy, with possible on-site work in the LA area.

Qualifications

• 7+ years of customer service experience in the insurance industry.
• P&C license is required; professional designation preferred.

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals; conduct client research and prepare submissions.
• Assist in reviewing contracts to ensure proper coverages are included.
• Monitor delinquent accounts and assist with collections.

Skills

Customer service

Insurance knowledge

Communication

Problem solving

MS Office

Education

P&C license

High School Diploma

Tools

MS Office Suite

Job description

Insurance Office of America (IOA) seeks an Account Manager Associate - Commercial Lines in California. The role supports the account team with policy administration, billing, and renewals, while ensuring accuracy and timely processing.

The ideal candidate has 7+ years in insurance customer service, an active P&C license, and strong communication skills to coordinate with producers and clients. Remote options apply per policy, with possible on-site work in the LA area.