Commercial Lines Account Manager Associate — Remote CA

Insurance Office of America; Sacramento (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays and vacation time

Supportive team culture

Job summary

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to support the account team, producers, and assigned client groups. The role emphasizes servicing client needs, renewals, billing, and policy management in a supportive team setting.

The ideal candidate will have a strong insurance background, a valid P&C license, and excellent communication skills. IOA offers competitive salaries, health insurance, paid time off, a 401(k) with employer match, and

Qualifications

• 7+ years of customer service experience in the insurance industry.
• Active P&C license is required; professional designation preferred.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts.
• Manage policy expirations and renewals, billing, and coverage analysis.
• Maintain agency management systems and carrier/vendor platforms with accurate data.
• Communicate workload status and issues to the account team and stakeholders.

Skills

Customer service

Insurance knowledge

Communication

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager Associate - Commercial Lines to support the account team, producers, and assigned client groups. The role emphasizes servicing client needs, renewals, billing, and policy management in a supportive team setting.

The ideal candidate will have a strong insurance background, a valid P&C license, and excellent communication skills. IOA offers competitive salaries, health insurance, paid time off, a 401(k) with employer match, and