Commercial Lines Account Manager

ISHE; Northern (KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health

Vision

HSA

PTO

Sick Time

Holidays

401(k)

Monthly Company Contribution

Great Team Culture

Job summary

Lowe-Tillson Insurance & Associates, Inc. is seeking a full-time Commercial Lines Account Manager in Kentucky to provide proactive client service, review policies, and manage renewals and endorsements. You will work to identify coverage needs and deliver competitive options while maintaining strong client relations.

The role requires at least 2 years in Commercial Lines at an independent agency, plus a Property & Casualty license. Training will be conducted in the office during the first week.

Qualifications

• 2+ years of Commercial Lines Account Manager experience in an independent agency.
• License: Property & Casualty (MD)
• Willingness to attend in-office training for the first week of employment

Responsibilities

• Manage a $500,000-$750,000 book of business by reviewing client policies and renewal cycles.
• Review renewals and recommend policy adjustments for optimal protection.
• Quote new business by gathering client information and carrier quotes.
• Support clients with claims reporting, follow-ups and carrier communication.
• Process endorsements by handling policy changes and confirming updates with clients.
• Build strong client relationships by delivering exceptional service via phone and email.

Skills

Customer service

Positive attitude

Self-motivated

Communication skills

Team collaboration

Education

High School Diploma or Equivalent

Property & Casualty License (MD)

Bachelor’s Degree or Some College

Tools

AMS360

Adobe

DocuSign

MS Outlook

MS Teams

MS Word

Zoom

MS Excel

Job description

What You'll Love About Working Here

Celebrating over 50 years of business, Lowe-Tillson Insurance & Associates, Inc is a small, family-owned, independent agency that cares for our employees and understands the importance of work life balance. The average tenure for our employees is greater than 10 years. We are proud of our wonderful company culture and the way we work together as a team in all aspects of our business.

What We Are Seeking

We are seeking a full-time Commercial Lines Account Manager who has great customer service skills, a positive attitude, thinks outside the box, and strives to become a trusted source for our clients. Customer Service is very important to our agency as we have built a strong reputation in our area. For this newly created role, the ideal candidate will be self-motivated, have Commercial Lines insurance experience, possess strong technology skills, understand companies' portal systems and have management system skills.

Job Responsibilities

• Manage a $500,000-$750,000 book of business by reviewing client policies, tracking renewal cycles, and identifying coverage needs to provide proactive service.
• Review renewals, evaluate coverage adequacy, and recommend policy adjustments to ensure optimal protection.
• Quote new business by gathering client information, obtaining carrier quotes, and presenting competitive coverage options.
• Support clients with claims reporting, follow-ups and carrier communication.
• Process endorsements by handling policy changes, submitting requests, and confirming updates with clients.
• Build strong client relationships by delivering exceptional, responsive service via phone and email.

Minimum Requirements

• High School Diploma (or Equivalent)
• License: Property & Casualty (MD)
• Minimum of 2 years of Account Manager experience in Commercial Lines with an independent insurance agency
• Willingness to attend in-office training for the first week of employment

Preferred Skills

• Bachelor's Degree; Some College; No Degree
• Management System: AMS360 - willing to train
• Computer Skills: Adobe, DocuSign, MS Outlook, MS Teams, MS Word, Zoom, MS Excel

Benefits

• Health
• Vision
• Health Savings Account
• Paid Time Off (PTO)
• Paid Sick Time
• Paid Holidays
• Paid Vacations
• 401(k)
• Monthly Company Contribution (for additional coverage)
• Great Team Culture