Commercial Lines Account Manager

Lowe-Tillson Insurance & Associates; United States; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

PTO

Paid Holidays

Paid Vacations

401(k)

Health Insurance

Vision Insurance

Health Savings Account

Monthly company contribution

Job summary

Lowe-Tillson Insurance & Associates, Inc. is seeking a full-time Commercial Lines Account Manager to join our small, family-owned agency committed to work-life balance.

The ideal candidate will have Commercial Lines experience, strong technology and management-system skills, and the ability to service clients with proactive, responsive support. In-office training is required during the first week.

Qualifications

• Experience in Commercial Lines insurance.
• Ability to understand companies’ portal systems and management systems.
• Willingness to attend in-office training during first week of employment.

Responsibilities

• Manage a $500k-$750k book by reviewing policies and renewal cycles.
• Review renewals and adjust coverage for optimal protection.
• Quote new business by gathering client information and quotes.
• Support clients with claims reporting and carrier communication.
• Process endorsements and confirm updates with clients.
• Build strong client relationships with responsive service via phone and email.
• Attend in-office training during first week of employment.

Skills

Commercial Lines insurance experience

strong technology skills

AMS360 knowledge

account management

Education

High School Diploma (or Equivalent)

Tools

AMS360

Job description

Celebrating over 50 years of business, Lowe-Tillson Insurance & Associates, Inc is a small, family-owned, independent agency that cares for our employees and understands the importance of work life balance. The average tenure for our employees is greater than 10 years. We are proud of our wonderful company culture and the way we work together as a team in all aspects of our business.

What We Are Seeking

We are seeking a full-time Commercial Lines Account Manager who has great customer service skills, a positive attitude, thinks outside the box, and strives to become a trusted source for our clients. Customer Service is very important to our agency as we have built a strong reputation in our area. For this newly created role, the ideal candidate will be self-motivated, have Commercial Lines insurance experience, possess strong technology skills, understand companies’ portal systems and have management system skills.

Job Responsibilities

• Manage a $500,000-$750,000 book of business by reviewing client policies, tracking renewal cycles, and identifying coverage needs to provide proactive service.
• Review renewals, evaluate coverage adequacy, and recommend policy adjustments to ensure optimal protection.
• Quote new business by gathering client information, obtaining carrier quotes, and presenting competitive coverage options.
• Support clients with claims reporting, follow-ups and carrier communication.
• Process endorsements by handling policy changes, submitting requests, and confirming updates with clients.
• Build strong client relationships by delivering exceptional, responsive service via phone and email.
• High School Diploma (or Equivalent)
• License: Property & Casualty (MD)
• Minimum of 2 years of Account Manager experience in Commercial Lines with an independent, tech-enabled insurance agency
• Willingness to attend in-office training for first week of employment

Preferred Skills

• Bachelor’s Degree; Some College; No Degree
• Management System: AMS360 – willing to train
• Health
• Vision
• Health Savings Account
• Paid Time Off (PTO)
• Paid Sick Time
• Paid Holidays
• Paid Vacations
• 401(k)
• Monthly Company Contribution (for additional coverage)