Commercial Lines Account Manager

Fogle Insurance Group; Huntersville (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Bonus based on performance

Dental insurance

Job summary

Fogle Insurance Group in North Carolina is seeking a Commercial Lines Account Manager to serve as the service contact for small business and middle-market accounts.

You will manage the full policy cycle, renewals, remarketing, coverage analysis, and claims advocacy, while partnering closely with producers to retain and grow relationships.

This mid-level, full-time role offers a base salary of 55k–75k, health and retirement benefits, PTO, and opportunities for advancement.

Qualifications

• 3–5 years of commercial lines experience in an independent agency, brokerage, or carrier.
• Active NC Property & Casualty license.
• Strong knowledge of commercial coverages and policy forms across multiple lines.
• Experience with agency management systems (QQ Catalyst, AMS360, or similar).
• Clear communicator, highly organized, and able to manage a high-volume load with competing deadlines.
• Client-first mindset with a proactive service approach.

Responsibilities

• Manage a book of commercial accounts (GL, Property, Auto, WC, Umbrella) with a focus on high-touch service and strong retention.
• Lead renewals end-to-end: marketing to carriers, negotiating terms, and presenting coverage recommendations.
• Identify coverage gaps and cross-sell opportunities to support account growth.
• Translate complex policy language into clear, actionable client guidance.
• Partner with producers on new business, account rounding, and retention strategies.
• Advocate for clients during claims, coordinating with carriers for timely outcomes.
• Maintain accurate documentation in agency management systems (QQ Catalyst, AMS360, etc.)

Skills

Client-first service

Strong communication

Organization

High-volume workload management

Tools

QQ Catalyst

AMS360

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k) matching
• Bonus based on performance
• Dental insurance

Full-time · Mid-level (3–5 years)

About the Role

Join our growing team as a Commercial Lines Account Manager, serving as the service contact for small business and middle market accounts. You'll manage the full policy cycle — renewal prep, remarketing, coverage analysis, and claims advocacy — while partnering closely with producers to retain and grow relationships.

What You'll Do

• Manage a book of commercial accounts (GL, Property, Auto, WC, Umbrella) with a focus on high-touch service and strong retention
• Lead renewals end-to-end: marketing to carriers, negotiating terms, and presenting coverage recommendations
• Identify coverage gaps and cross‑sell opportunities to support account growth
• Translate complex policy language into clear, actionable client guidance
• Partner with producers on new business, account rounding, and retention strategies
• Advocate for clients during claims, coordinating with carriers for timely outcomes
• Maintain accurate documentation in agency management systems (QQ Catalyst, AMS360, etc.)

What We're Looking For

• 3–5 years of commercial lines experience in an independent agency, brokerage, or carrier
• Active NC Property & Casualty license
• Strong knowledge of commercial coverages and policy forms across multiple lines
• Experience with agency management systems (QQ Catalyst, AMS360, or similar)
• Clear communicator, highly organized, and able to manage a high-volume load with competing deadlines
• Client‑first mindset with a proactive service approach

Nice to Have

• ACORD forms and carrier portal experience
• Familiarity with E&S / non‑admitted markets
• Industry vertical background (contractors, hospitality, professional services, etc.)

Compensation & Benefits

• Base salary: $55,000–$75,000 with growth potential
• Full‑time | Mon–Thu in office, hybrid Fridays
• Health, dental, vision, LTD & LTC insurance · 401(k) with match · PTO & paid holidays · CE support & designation reimbursement · Stable, team‑oriented culture