Commercial L&D Operations Lead

Planet Pharma Group; San Diego (CA); On-site; USD 26,000 - 40,000; Full time

Job summary

Planet Pharma is seeking an entry-level Commercial L&D Operations Manager to support the BET team. You will handle logistics for live and virtual sessions, manage content in LMS platforms, track completion and certification, and coordinate materials for meetings.

You will interact with senior stakeholders and agency partners daily. You will work closely with the L&D operations lead and brand trainers, gaining exposure to commercial functions and learning operations.

Qualifications

• Experience in a regulated life sciences environment.
• Proficient with LMS platforms as admin or power user.
• Experience with survey platforms: distribution, tracking, basic analysis.
• Experience using AI tools to draft, summarize, or analyze.
• Exposure to commercial pharma functions: sales training, marketing, market access.
• Experience supporting live meetings or large-group training events.
• Familiarity with medical/regulatory review workflows (Veeva Vault PromoMats).
• Interest in instructional design and adult learning concepts.
• Familiarity with CRM or field analytics data.

Responsibilities

• Coordinate live and virtual learning sessions.
• Load and maintain content in learning platforms.
• Track completion and certification statuses.
• Prepare materials and shipments for live meetings.
• Generate routine reports on program activity.
• Collaborate with senior stakeholders and external partners.

Skills

Life sciences experience

LMS administrator

Survey distribution

AI tool use

Field training exposure

Live meeting support

Regulatory workflows

Instructional design interest

CRM/data analytics familiarity

Education

Bachelor's degree

1-3 years coordination/administration/ops

Excel proficiency

PowerPoint proficiency

Digital platform fluency

Survey literacy

Strong organizational skills

Excellent communication

Tools

Qualtrics

SurveyMonkey

Microsoft Forms

Veeva Vault PromoMats

Veeva CRM

Excel

PowerPoint

Job description

Planet Pharma is seeking an entry-level Commercial L&D Operations Manager to support the BET team. You will handle logistics for live and virtual sessions, manage content in LMS platforms, track completion and certification, and coordinate materials for meetings.

You will interact with senior stakeholders and agency partners daily. You will work closely with the L&D operations lead and brand trainers, gaining exposure to commercial functions and learning operations.