Commercial Insurance Account Manager - Construction

Insurance Office of America; Texas City (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays, vacations, and sicktime

Career progression opportunities

Respectful culture and work-life-bal

Community service commitment

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book, ensuring retention and supporting new business. The role coordinates day-to-day admin and customer service, resolves complex issues, and ensures no errors or omissions.

The ideal candidate will have active P&C licensing, 3–5 years in account management or 5+ years in insurance, strong analytical and communication skills, and proficiency in MS Office.

Qualifications

• 3–5 years of account management experience, or 5+ years in the insurance industry.
• Active property & casualty (P&C) licensing.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business, ensuring account retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring accuracy.
• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.

Skills

Account management

Insurance knowledge

Customer service

Analytical skills

Communication

Organizational skills

Education

High School Diploma

CIC designation (preferred)

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book, ensuring retention and supporting new business. The role coordinates day-to-day admin and customer service, resolves complex issues, and ensures no errors or omissions.

The ideal candidate will have active P&C licensing, 3–5 years in account management or 5+ years in insurance, strong analytical and communication skills, and proficiency in MS Office.