Commercial Insurance Account Manager - Construction

Insurance Office of America; New Jersey; Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Company-paid health insurance

Paid holidays and time off

401K with employer match

Professional growth opportunities

Work-life balance

Community service involvement

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee assigned client books, ensuring retention and service excellence. The role requires coordinating daily admin tasks, addressing complex issues, and supporting renewals with strong policy knowledge.

The ideal candidate has 3–5 years in account management (or 5+ years in insurance), active P&C licensing, and proficiency in MS Office. Hybrid work is preferred with remote options for eligible zones.

Qualifications

• 3-5 years of account management experience or 5+ years in insurance.
• Thorough knowledge of insurance brokerage and client needs.
• Active property & casualty licensing; CIC or equivalent preferred.
• Strong analytical, problem‑solving and decision‑making skills.
• Excellent customer service, communication, multitasking and organization.
• Proficient in MS Office applications.
• High School Diploma or equivalent.

Responsibilities

• Manage an assigned book of business ensuring retention and growth.
• Coordinate day‑to‑day admin and customer service activities.
• Resolve complex issues with accuracy and speed.
• Monitor policy expirations and renewals.
• Support renewal submissions and client communications.
• Maintain agency systems and data integrity.

Skills

Account management

Insurance brokerage knowledge

Customer service

Analytical skills

Communication skills

Organizational skills

Education

High School Diploma or equivalent

CIC designation (preferred)

Tools

MS Office (Outlook, Word, Excel)

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to oversee assigned client books, ensuring retention and service excellence. The role requires coordinating daily admin tasks, addressing complex issues, and supporting renewals with strong policy knowledge.

The ideal candidate has 3–5 years in account management (or 5+ years in insurance), active P&C licensing, and proficiency in MS Office. Hybrid work is preferred with remote options for eligible zones.