Account Manager, Commercial Insurance (Construction)

Insurance Office of America; Conroe (TX); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Company-paid health insurance

401K with employer match

Paid holidays

Paid vacation time

Career progression opportunities

Job summary

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, drive retention, and support new business. The role involves coordinating daily administrative tasks, resolving complex issues, and ensuring accurate policy administration and billing.

Ideal candidates have 3–5 years in account management (or 5+ years in insurance), active P&C licensing, and strong communication, analytical, and organizational skills.

Qualifications

• 3–5 years of account management experience or 5+ years in the insurance industry
• Active property & casualty licensing is required; CIC or equivalent is preferred
• Strong analytical, problem-solving, and decision-making skills
• Excellent customer service, communication, multitasking, and organization skills

Responsibilities

• Manage an assigned book of business, ensuring retention and supporting new business
• Coordinate day-to-day administrative and customer service activities
• Resolve complex issues and ensure no errors or omissions
• Lead the account management team in daily activities
• Renewals: negotiate coverages and present proposals
• Monitor accounts receivable and collect outstanding balances
• Maintain agency management systems and carrier/vendor platforms
• Provide timely status updates to the team and stakeholders
• Deliver proactive, high-quality service and uphold IOA values

Skills

Account management

Insurance industry knowledge

Customer service

Problem solving

Organizational skills

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager for Commercial Lines to manage an assigned book of business, drive retention, and support new business. The role involves coordinating daily administrative tasks, resolving complex issues, and ensuring accurate policy administration and billing.

Ideal candidates have 3–5 years in account management (or 5+ years in insurance), active P&C licensing, and strong communication, analytical, and organizational skills.