Commercial Insurance Account Manager – Construction

Insurance Office Of America, Inc.; Seffner (FL); On-site; USD 60,000 - 115,000; Full time

Benefits offered by this job

Competitive salaries and bonus潜able

Company-paid health insurance

Paid holidays, vacations, and sickTime

401K with employer match

Professional growth and careerProgress

Respectful culture and work/familyLife

Job summary

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager in Florida to manage an assigned book, provide day-to-day client service, and support retention initiatives.

We welcome 5+ years of commercial insurance experience and an active P&C license. Responsibilities include account management, renewal submissions, policy administration, and collaboration to deliver exceptional service.

Qualifications

• 3+ years of account management experience or 5+ years of insurance industry experience.
• Active insurance license (P&C).
• Strong knowledge of insurance products and brokerage operations.
• Excellent customer service, communication, organizational, and analytical skills.
• CIC or equivalent designation preferred.

Responsibilities

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy-related questions.
• Maintain positive client relationships through responsive service.
• Renewal and retention management: manage expirations, gather underwriting information, prepare renewal submissions, support marketing efforts, and assist with retention initiatives.
• Operational excellence: maintain agency management systems, ensure documentation accuracy, monitor tasks for timely completion, and follow policies and compliance.

Skills

Account management

Customer service

Communication skills

Analytical skills

Organizational skills

Education

High School Diploma or equivalent

CIC or equivalent designation

Job description

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager in Florida to manage an assigned book, provide day-to-day client service, and support retention initiatives.

We welcome 5+ years of commercial insurance experience and an active P&C license. Responsibilities include account management, renewal submissions, policy administration, and collaboration to deliver exceptional service.