Commercial Insurance Account Manager

Capstone Search Group; Detroit (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

A Detroit based independent agency is seeking a Commercial Insurance Account Manager to join their growing team. The role involves serving as the primary client service contact, addressing various client issues, including policy changes and billing concerns. Candidates should have a minimum of three years of experience in the property and casualty insurance sector. This position offers the opportunity to work with a diverse range of small and mid-sized businesses across multiple industries.

Qualifications

• Minimum three (3) years of property and casualty insurance experience in agency client service.

Responsibilities

• Serve as the primary client service point of contact.
• Handle changes in exposure, cancellations, billing concerns, and renewal preparation.
• Communicate with the sales team on updates.

Skills

Property and casualty insurance experience

Client service skills

Job description

As a Commercial Insurance Account Manager with this Detroit based independent agency you’ll be responsible for stepping into a team that is experiencing terrific growth. This is a high volume, high-engagement role working with small and mid-sized businesses in industries such as home health care, non‑profits, retail, contractors, property managers, and manufacturers.

Duties & Responsibilities

• Serve as the primary client service point of contact to the insured handling a host of different issues that come up including changes in exposure, additions and cancellations of policies, billing and claims concerns, renewal preparation and marketing; creating RFPs, and communicating with the sales team on updates pre-closing
• Answer questions about coverage and pricing, create and execute the renewal cycle, coordinate all renewal marketing and create RFPs

Skills & Experience

• Minimum three (3) years of property and casualty insurance experience in agency client service