Senior Commercial Insurance Account Manager

Insurance Office Of America, Inc.; Detroit (MI); Sur place; USD 60 000 - 115 000; Plein temps

Résumé du poste

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager in Detroit to manage day-to-day client service, support renewal retention, and coordinate policy administration. The role covers servicing, billing queries, and ensuring timely delivery of service deliverables.

We expect 5+ years in commercial insurance or 3+ years in account management, plus an active P&C license. Knowledge of brokerage operations and strong communication are essential for this position.

Qualifications

• 3+ years in account management or 5+ years in the insurance industry.
• Active insurance license (P&C).
• CIC or equivalent designation preferred.

Responsabilités

• Respond to client service requests and inquiries.
• Process policy changes, endorsements, billing requests, and claims support.
• Conduct coverage analysis and assist clients with policy questions.
• Maintain positive client relationships through responsive service.
• Renewal management: track expirations and prepare renewal submissions.
• Assist with accounts receivable monitoring and collection efforts.

Connaissances

Customer service

Communication

Organizational skills

Analytical skills

Formation

High School Diploma or equivalent

CIC or equivalent designation

Description du poste

Insurance Office of America, Inc. is seeking a Commercial Insurance Account Manager in Detroit to manage day-to-day client service, support renewal retention, and coordinate policy administration. The role covers servicing, billing queries, and ensuring timely delivery of service deliverables.

We expect 5+ years in commercial insurance or 3+ years in account management, plus an active P&C license. Knowledge of brokerage operations and strong communication are essential for this position.