Commercial HVAC Inside Sales – Austin

Ppswork; Pflugerville (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Ppswork in the Austin area is seeking a knowledgeable Commercial HVAC Inside Sales Representative to turn technician findings and customer needs into clear, accurate estimates and proposals for service and repair sales.

You will collaborate with Service, Operations and vendor partners to evaluate options, follow opportunities through closing, and maintain CRM records while building lasting customer relationships.

Qualifications

• 5–7 years of customer service or sales experience in the HVAC industry.
• High school diploma or GED required; college education preferred.

Responsibilities

• Review work orders, service reports, and technician recommendations to prepare accurate commercial HVAC repair and replacement estimates.
• Research equipment, identify required parts, and confirm vendor pricing, availability, and lead times.
• Develop clear proposals outlining recommended solutions, pricing, and scope of work.
• Follow up on open proposals, answer customer questions, address concerns, and close sales to meet established goals.
• Maintain accurate CRM records of estimates, customer communications, follow-up activities, and approvals.
• Partner with dispatch, service technicians, and Operations to coordinate approved work and support timely completion.
• Build productive relationships with customers, vendors, and internal teams through responsive, professional communication.
• Stay current on commercial HVAC products and Austin-area market developments.

Skills

HVAC sales experience

Customer service

Estimation & proposals

Education

High school diploma or GED

College education (preferred)

Tools

Dynamics 365

CRM systems

Microsoft Office

Job description

Ppswork in the Austin area is seeking a knowledgeable Commercial HVAC Inside Sales Representative to turn technician findings and customer needs into clear, accurate estimates and proposals for service and repair sales.

You will collaborate with Service, Operations and vendor partners to evaluate options, follow opportunities through closing, and maintain CRM records while building lasting customer relationships.