Commercial / Emerging Enterprise Account Executive - Consumer Business Services

Enboarder; Massachusetts; Hybrid; USD 120,000 - 180,000; Full time

Job summary

Salesforce is seeking a Commercial Account Executive in the United States to drive growth in up-market customers within Consumer Business Services industries. You will build pipeline, shape long-term account strategy, and grow revenue through consultative selling and executive-level relationships.

You’ll work across teams to align on business objectives, expand opportunities, and maximize Salesforce investment for customers ranging from mid-market to enterprise.

Qualifications

• 5+ years of full cycle sales experience; at least 3 years in field sales.
• Proven track record managing customer accounts to drive upsell/cross-sell or acquire new logos.
• Ability to build and deliver presentations and strategize with a large extended team.
• Demonstrated ability to develop C-suite relationships and drive customer satisfaction at scale.

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts.
• Develop and drive the overall long-term account strategy, aligned to customer business objectives, coordinating internal Salesforce resources and Prime and Cloud sales teams.
• Share the Salesforce value proposition for existing and new customers, building opportunities through warm leads and whitespace prospecting.
• Drive growth within assigned accounts through upsell, cross-sell, and new logo acquisition.

Skills

Full cycle sales

Field sales

C-suite relationships

Executive presentation

Job description

The Experience

The Salesforce up-market Commercial team focuses on working with growing organizations of 250-10,000 employees across the Consumer Business Services Industries.

As a Commercial Account Executive, you won't just sell AI agents - you'll work alongside them and a talented extended team to help customers maximize their Salesforce investment and drive real business outcomes. As a trusted partner, you'll build pipeline, shape long-term account strategy, and grow revenue through consultative selling and executive-level relationships.

Vertical:

• Consumer Business Services Industries, including Travel, Transportation, Hospitality, Professional Services, Architecture, Construction, and Real Estate.

Note: By applying to the Commercial Account Executive posting, Recruiters and Hiring Managers across the organization hiring Commercial Account Executives will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams. Please note some of these positions may be office-based, office-flexible, or remote depending on the team.

We have Core Teams that sell the entire Salesforce platform, and Prime teams that specialize in a specific cloud solution. You may be aligned to, but not limited to, the following:

• Slack
• Net Zero Cloud
• Tableau
• Marketing Cloud
• Specialization Cloud
• Digital

Commercial Business Units we support:

• Mid-Commercial (201-1,000 employees)
• General Commercial (1,001-5,000 employees)
• Enterprise Corporate Sales (5,000+ employees)

What You'll Actually Be Doing

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term account strategy, aligned to customer business objectives, coordinating internal Salesforce resources and Prime and Cloud sales teams
• Share the Salesforce value proposition for existing and new customers, building opportunities through warm leads and whitespace prospecting
• Drive growth within assigned accounts through upsell, cross-sell, and new logo acquisition

You're Our Person If...

• 5+ years of full cycle sales experience, with at least 3 years in a field sales role
• Proven experience managing customer accounts to drive upsell and cross-sell opportunities, and/or acquiring new logo accounts.
• Ability to build and deliver presentations and strategize with a large extended team
• Demonstrated ability to develop C-suite relationships and drive customer satisfaction at scale

Even Better If...

• Experience selling into Consumer Business Services industries including Travel, Transportation, Hospitality, or related verticals.
• Familiarity with the Salesforce platform and Customer 360 solutions
• Experience in competency-based selling; we evaluate experience across extracurricular leadership, military service, volunteer roles, and work history