Enterprise Account Executive - Consumer Services AI CRM

RTL2 Fernsehen GmbH & Co. KG; Massachusetts; On-site; Full time

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Overview

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level‑up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications for this position will be accepted on an ongoing basis.

Description

Our up‑market Commercial team focuses on working with exciting growing organizations of 250–10,000 employees. You will have the opportunity to work in a fast‑paced team with various customers and receive personalized training and career opportunities.

Commercial Business Unit

Mid‑Commercial (201 – 1,000 employees)
General Commercial (1,001 – 5,000 employees)
Enterprise Corporate Sales (5,000+ employees)

Vertical

This role will be specifically selling into accounts within the Consumer Business Services Industries which includes Travel, Transportation, Hospitality, Professional Services, Architecture, Construction, and Real Estate.

Product Focus

• Slack
• NetZero Cloud
• Tableau
• Marketing Cloud
• Specialization Cloud
• Service Cloud
• Digital

Day to Day

Our Commercial Account Executives engage with existing customers and new leads to sell the Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and C‑suite decision makers within their patch, helping customers realize value from their Salesforce investments. You will use your skills to develop opportunities through both warm leads and whitespace prospecting.

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long‑term strategy for the account, aligned to customer business objectives
• Coordinate internal Salesforce resources to meet customer business needs
• Perform account planning at assigned accounts, coordinating with Prime and Cloud sales resources to ensure strategic alignment
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

Preferred Qualifications

• Average of 5–10 years of full cycle sales experience, with at least 3 in the field
• Proven experience in managing existing customer accounts to drive upsell/cross‑sell opportunities, as well as acquiring new logo accounts OR focusing exclusively on new logos (Hunter role)
• Ability to build and deliver presentations to your customers
• Ability to strategize with a large extended team
• Experience will be evaluated based on the core competencies for the role (e.g., extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Compensation

The typical base salary range for this position is $77,550 - $189,350 annually. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $85,300 – $208,300 per year. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Benefits

• Health, life insurance, retirement saving plan
• Monthly wellness allowance
• Flexible time off & leave policies
• Parental benefits
• Perks and discounts

Accommodations

If you need a reasonable accommodation during the application or recruiting process, please submit a request via the Accommodations Request Form.

EEO Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Candidate Privacy Statement

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see the Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.