Commercial Dispatcher - HVAC & Refrigeration Scheduling

Silver State; Las Vegas (NV); Presencial; USD 30.000 - 36.000; Jornada completa

Descripción de la vacante

Silver State Refrigeration & HVAC, LLC is seeking a Commercial Dispatcher in Las Vegas, NV. The role coordinates and dispatches service technicians to various job sites, ensuring timely service delivery and customer satisfaction.

You will manage communication with customers and internal teams, log job details, and optimize technician schedules. The position requires 1–2 years in dispatching (HVAC/refrigeration a plus) and strong organizational skills.

Formación

• High school diploma or equivalent.
• 1–2 years of dispatching experience preferred.
• Knowledge of HVAC/refrigeration is a plus.

Responsabilidades

• Schedule and assign service calls to technicians based on priority, location, and skill set.
• Monitor real-time job status and adjust as necessary.
• Act as primary contact for customers with updates on arrival times and progress.
• Use calls, emails, and texts to communicate with customers and teams.
• Log all work orders, parts, and services accurately in the system.
• Prioritize emergency or high-urgency jobs to minimize downtime.

Conocimientos

Organization

Multitasking

Verbal communication

Written communication

Spanish language

Educación

High school diploma or equivalent

Herramientas

Dispatch software

MS Office Suite

Descripción del empleo

Silver State Refrigeration & HVAC, LLC is seeking a Commercial Dispatcher in Las Vegas, NV. The role coordinates and dispatches service technicians to various job sites, ensuring timely service delivery and customer satisfaction.

You will manage communication with customers and internal teams, log job details, and optimize technician schedules. The position requires 1–2 years in dispatching (HVAC/refrigeration a plus) and strong organizational skills.