Commercial Development & Permits Lead

Stjoepd; Saint Joseph (MO); On-site; USD 55,000 - 75,000; Full time

Job summary

City of St. Joseph is seeking a Commercial Development & Licenses/Permits Manager in St. Joseph, MO to coordinate submission of site and construction documents for commercial projects.

You will supervise permit clerks, oversee licensing, and coordinate events-related permits with city staff and customers. The role requires strong communication, report writing, and process optimization skills, with a background in customer service and building operations.

Qualifications

• Three years of experience in customer service or building business operations.
• Ability to effectively communicate building and related code questions, comments, and concerns to appropriate city staff and resources utilized outside of city offices.
• Ability to prepare clear and concise reports containing findings, timetables, conclusions, and recommendations on plans reviewed.
• Excellent skills in a variety of computer programs including Microsoft Office.
• Ability to create, optimize and manage work processes necessary for job requirements.
• Ability to work independently and follow directions.
• Valid driver’s license required.

Responsibilities

• Interacts with customers to aid them in understanding the commercial plan review process and assists them in understanding applicable development expectations.
• Coordinates the walk-through inspection program for existing, relocating, potential new businesses and investors.
• Organizes and schedules liquor hearings. Coordinates liquor violations. Supervises the issuing of liquor licenses.
• Organizes the renewing of business licenses each year. Coordinates with Administrative Services department on processing payments and balancing daily cash drawers and deposits.
• Maintain adequate internal controls for all cash, credits and payments received.
• Organizes and supervises for the renewing of trade licenses each year. Oversees the issuing of new trade licenses.
• Types and edits letters, reports, budget information, resolutions, contracts, ordinances, and other correspondence for the director.
• Organizes, files relevant council meeting material.
• Prepares requisitions, purchase orders, budget transfers and other budget related documentation.
• Attends Planning Commission, Zoning Board of Adjustment, Land Bank Board, Tourism Commission and Downtown Review Board meetings; Acts as recording secretary by preparing minutes and transcripts.
• Calculates deadlines on ZBA, Downtown Review Board, Planning and Transient Guest Tax applications and prepares agendas and staff reports; assigns Planning and Zoning numbers; obtains necessary mailing lists; prepares certified mailings and public notices; tallies opposition to zoning actions.
• Assists in the implementation, operation, and optimal utilization of division’s permitting and licensing software and serves as the backup.
• Performs other related duties as assigned.
• Coordinates efforts with staff to maintain and improve customer service.

Skills

Customer service

Communication

Report writing

Work processes

Independent work

Driver's license

Education

High school diploma

Associate's or Bachelor's degree desirable

Tools

Microsoft Office

Job description

City of St. Joseph is seeking a Commercial Development & Licenses/Permits Manager in St. Joseph, MO to coordinate submission of site and construction documents for commercial projects.

You will supervise permit clerks, oversee licensing, and coordinate events-related permits with city staff and customers. The role requires strong communication, report writing, and process optimization skills, with a background in customer service and building operations.