Commercial Collections Representative

BARR Credit Services; Tucson (AZ); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Career Growth Opportunities

Job summary

BARR Credit Services, a leader in the accounts receivable management industry, is seeking a Collections Representative in Tucson, Arizona. The role involves managing outstanding accounts, communicating effectively with customers, and providing exceptional service while ensuring compliance with regulations.

Successful candidates will possess excellent communication and negotiation skills, strong attention to detail, and a preference for experience in collections or customer service.

Qualifications

• Previous collections, customer service, call center, or related experience preferred.
• Strong negotiation and conflict-resolution abilities.
• Ability to analyze account information and make sound decisions.

Responsibilities

• Manage outstanding accounts and work with consumers to secure timely payments.
• Negotiate payment arrangements while maintaining positive customer relationships.
• Collaborate with team members to improve collection strategies.

Skills

Communication skills

Negotiation skills

Conflict resolution

Attention to detail

Bilingual

Tools

Financial software

Job description

BARR Credit Services, a Caine & Weiner Company, is a leader in the accounts receivable management industry, helping businesses improve cash flow through innovative solutions, professional service, and effective account management strategies.

Compensation & Schedule

• Schedule: Monday-Friday, 6:30 AM to 3:30 PM
• Pay: $16.00 per hour + Commission
• Additional Incentives: Daily Call Bonuses

Join a Team Where Your Success Matters

Are you a motivated professional who enjoys problem-solving, building relationships, and achieving results? At BARR Credit Services, we're looking for driven individuals who thrive in a fast-paced environment and are passionate about delivering excellent customer service.

This is more than just a job. It's an opportunity to build a long-term career with a company that recognizes hard work, rewards performance, and provides opportunities for professional growth and advancement.

Key Responsibilities

As a Collections Representative, you will:

• Manage outstanding accounts and work with consumers to secure timely payments.
• Communicate professionally and effectively by phone to resolve account and payment concerns.
• Negotiate payment arrangements while maintaining positive customer relationships.
• Document customer interactions and maintain accurate account records.
• Analyze account information and identify trends or potential solutions.
• Collaborate with team members to improve collection strategies and overall performance.
• Provide exceptional customer service throughout the collections process.
• Maintain compliance with company policies, industry regulations, and best practices.

Qualifications

Successful candidates will have:

• Previous collections, customer service, call center, or related experience preferred.
• Excellent communication and phone skills.
• Strong negotiation and conflict-resolution abilities.
• Knowledge of accounts receivable processes and basic financial concepts.
• Ability to analyze account information and make sound decisions.
• Proficiency with computer systems and financial software.
• Strong attention to detail, professionalism, and integrity.
• Ability to work independently and as part of a team.
• Bilingual candidates are strongly encouraged to apply.

We offer a comprehensive benefits package, including:

• 401(k) Retirement Plan
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• AD&D Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid Sick Time
• Paid Training
• Employee Referral Program
• Career Growth and Advancement Opportunities