Commercial Collection Specialist - BARR Credit Services

Caine & Weiner; Tucson (AZ); On-site; USD 22,041 - 23,419; Full time

Job summary

Caine & Weiner, located in Tucson, Arizona, is seeking a Commercial Specialist for a full-time role focused on debt collection. Responsibilities include initiating contact with debtors, negotiating payment arrangements, and maintaining accurate records. Candidates should possess strong communication, negotiation, and customer service skills, along with a results-driven attitude. The position offers a competitive pay rate of $16-$17 per hour plus commission, Monday to Friday schedule.

Qualifications

• Proven experience in collections or a related field.
• Strong communication and negotiation skills.
• Analytical problem-solving ability in fast-paced environments.
• Knowledge of accounts receivable processes.
• Proficiency in basic math skills.

Responsibilities

• Initiate contact with debtors via telephone or email.
• Negotiate payment arrangements while maintaining client relationships.
• Document interactions and maintain accurate account records.
• Conduct calls to assess financial situations and resolve disputes.
• Use skip tracing techniques to locate debtors.
• Deliver top-tier service while maintaining quality and professionalism.

Skills

Communication skills

Negotiation skills

Customer service skills

Analytical problem-solving

Multitasking ability

Tools

Financial software

Job description

BARR Credit Services, a Caine & Weiner Company, operates in the accounts receivable management industry, focusing on enhancing cash flow for businesses through innovative solutions and effective management systems.

What you’ll do

As a Commercial Specialist, you will:

• Initiate contact with debtors via telephone or email in compliance with regulations and company collection practices, policies and/or procedures.
• Negotiate payment arrangements while maintaining positive client relationships
• Document all interactions and maintain accurate records of account status
• Conduct calls to assess financial situations, resolve disputes, and establish solutions.
• Use advanced skip tracing techniques to locate and contact debtors effectively.
• Create urgency, overcome obstacles, and secure resolutions through strategic communication
• Deliver top-tier service while maintaining quality, productivity, and professionalism.

Job Type: Full time

Pay: $16/hr-$17/hr + commission

Schedule: Monday-Friday 6:30AM-3:30PM

What We’re Looking For

• Proven experience in collections or a related field
• Strong communication, negotiation, and customer service skills.
• Analytical problem-solving ability and a knack for multitasking in fast-paced environments.
• A positive, results-driven attitude and the ability to foster team collaboration.
• Knowledge of accounts receivable processes and financial concepts
• Proficiency in financial software and basic math skills