Commercial Collections Representative

BARR Credit Services, Inc.; Tucson, Northern (AZ, KY); Hybrid; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

AD&D Insurance

Disability Insurance

Employee Assistance Program

Paid Time Off

Paid Sick Time

Paid Training

Employee Referral Program

Career Growth Opportunities

Job summary

BARR Credit Services, a Caine & Weiner Company, seeks a motivated Collections Representative to join their team. You will be responsible for managing outstanding accounts, communicating with customers to secure payments, and providing exceptional customer service.

The ideal candidate should have previous experience in collections or customer service, strong communication skills, and a knack for negotiation.

Qualifications

• Previous collections, customer service, call center, or related experience preferred.
• Excellent communication and phone skills.
• Strong negotiation and conflict-resolution abilities.
• Knowledge of accounts receivable processes and basic financial concepts.
• Ability to analyze account information and make sound decisions.
• Strong attention to detail, professionalism, and integrity.

Responsibilities

• Manage outstanding accounts and work with consumers to secure timely payments.
• Communicate professionally and effectively to resolve account concerns.
• Negotiate payment arrangements while maintaining positive customer relationships.
• Document customer interactions and maintain account records.
• Analyze account information and identify trends or potential solutions.
• Collaborate with team members to improve collection strategies.
• Provide exceptional customer service throughout the collections process.
• Maintain compliance with company policies and regulations.

Skills

Customer service

Negotiation

Conflict resolution

Communication

Analytical skills

Teamwork

Tools

Financial software

Job description

BARR Credit Services, a Caine & Weiner Company, is a leader in the accounts receivable management industry, helping businesses improve cash flow through innovative solutions, professional service, and effective account management strategies.

Compensation & Schedule

• Schedule: Monday-Friday, 6:30 AM to 3:30 PM
• Pay: $16.00 per hour + Commission
• Additional Incentives: Daily Call Bonuses

Join a Team Where Your Success Matters

Are you a motivated professional who enjoys problem-solving, building relationships, and achieving results? At BARR Credit Services, we're looking for driven individuals who thrive in a fast-paced environment and are passionate about delivering excellent customer service.

This is more than just a job. It's an opportunity to build a long-term career with a company that recognizes hard work, rewards performance, and provides opportunities for professional growth and advancement.

Key Responsibilities

As a Collections Representative, you will:

• Manage outstanding accounts and work with consumers to secure timely payments.
• Communicate professionally and effectively by phone to resolve account and payment concerns.
• Negotiate payment arrangements while maintaining positive customer relationships.
• Document customer interactions and maintain accurate account records.
• Analyze account information and identify trends or potential solutions.
• Collaborate with team members to improve collection strategies and overall performance.
• Provide exceptional customer service throughout the collections process.
• Maintain compliance with company policies, industry regulations, and best practices.

Qualifications

Successful candidates will have:

• Previous collections, customer service, call center, or related experience preferred.
• Excellent communication and phone skills.
• Strong negotiation and conflict-resolution abilities.
• Knowledge of accounts receivable processes and basic financial concepts.
• Ability to analyze account information and make sound decisions.
• Proficiency with computer systems and financial software.
• Strong attention to detail, professionalism, and integrity.
• Ability to work independently and as part of a team.
• Bilingual candidates are strongly encouraged to apply.

We offer a comprehensive benefits package, including:

• 401(k) Retirement Plan
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• AD&D Insurance
• Disability Insurance
• Employee Assistance Program (EAP)
• Paid Time Off (PTO)
• Paid Sick Time
• Paid Training
• Employee Referral Program
• Career Growth and Advancement Opportunities