Experienced Collections Specialist

Cawley & Bergmann, LLC; Jacksonville (FL); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Unlimited monthly bonuses

Weekly pay

Paid training

Advancement opportunities

Positive culture

Modern technology

High-energy office

Full benefits

Job summary

Cawley & Bergmann, LLC. is seeking an Experienced Collections Specialist in Jacksonville, FL to drive timely resolutions on active accounts.

This role offers uncapped monthly bonuses and weekly pay, with paid training and advancement opportunities in a fast-growing national collections environment. You will handle calls, negotiate payment arrangements, and maintain accurate account records while delivering high-quality customer service.

Qualifications

• Minimum 1 year of collections experience.
• Customer service or call center experience is a plus.
• Strong communication and negotiation skills.
• Comfortable speaking on the phone throughout the day.
• Reliable attendance and professionalism.

Responsibilities

• Handle inbound and outbound phone calls.
• Work with consumers to resolve outstanding accounts.
• Negotiate payment arrangements.
• Maintain professionalism and strong customer service skills.
• Update account information in company systems.
• Meet individual and team performance goals.

Skills

Collections

Customer service

Negotiation

Phone communication

Goal oriented

Job description

Experienced Collections Specialist

Cawley & Bergmann, LLC. - Jacksonville, FL

$18.00 per hour + Uncapped Monthly Bonuses

Looking for a career where you can earn real money and grow fast?

Cawley & Bergmann, LLC. is expanding our Buffalo office and hiring motivated individuals for our Collections Specialist position.

We are looking for energetic, competitive, and career-driven people who enjoy working with goals, talking with people, and earning bonuses based on performance.

Whether you have experience in collections, sales, customer service, retail, banking, hospitality, or call centers - we provide the training and tools needed to succeed.

This is a great opportunity for individuals looking to build a long-term career with a growing company that rewards hard work and performance.

Why Join Our Team?

• Uncapped monthly bonus opportunities
• Weekly pay
• Paid training
• Fast-growing company with advancement opportunities
• Positive and team-focused culture
• Modern technology and systems
• High-energy office environment
• Consistent account volume and earning potential
• Full benefits package available

What You'll Do

• Handle inbound and outbound phone calls
• Work with consumers to resolve outstanding accounts
• Negotiate payment arrangements
• Maintain professionalism and strong customer service skills
• Update account information in company systems
• Meet individual and team performance goals

What We're Looking For

• Minimum 1 year of collections
• Customer service or call center experience is a plus
• Strong communication and negotiation skills
• Comfortable speaking on the phone throughout the day
• Goal-oriented and money motivated
• Positive attitude and willingness to learn
• Reliable attendance and professionalism

Compensation & Benefits

• $18.00 per hour
• Unlimited monthly performance bonuses
• Medical, Dental, and Vision Insurance
• Paid Time Off and Sick Time
• 401(k)

About Us

Cawley & Bergmann, LLC. is a rapidly growing national consumer collections and servicing company with offices throughout the country. We work with major financial institutions and utilize industry-leading technology including Latitude by Genesys, LiveVox, digital collection tools, and advanced business intelligence systems.

If you are looking for a company that values hard work, offers growth opportunities, and provides unlimited earning potential, apply today and join our Jacksonville team.