As a Commercial Casualty Claims Adjuster, you will serve as a key partner to our members by processing claims accurately and efficiently, enabling them to resume their lives without unnecessary delays. If you are optimistic, enjoy helping others in times of need, and are compassionate about making positive change, this role may be suitable for you.
Responsibilities:
- Investigate coverage and cause of loss on routine to complex claims, including policy review, interviewing involved parties, and gathering investigative documentation.
- Handle injury and property damage claims, including evaluating exposures and triaging significant cases to the large loss team.
- Provide accurate assessments, negotiate fair resolutions, and manage costs within authority limits, considering policy language and regulatory requirements.
- Prepare written communications such as settlement letters, disclaimers, and reservation of rights notices.
- Maintain organized claim files and monitor diaries for timely development and disposition of claims.
- Identify recovery opportunities and coordinate with Special Investigations Unit (SIU) when needed.
- Supervise field examiners and vendors, including adjusters and experts.
Skills & Requirements
Required Qualifications:
- 5+ years of experience handling Commercial Liability Claims.
- Property and casualty or Independent Adjuster license (or willingness to obtain within 30 days).
- Experience with litigation handling.
- Understanding of coverage concepts, policy interpretation, exposure recognition, and liability assessment.
- Ability to work independently in a home-based environment.
- Strong negotiation skills in difficult situations.
- Willingness to travel periodically.
Recommended Qualifications:
- CPCU or SCLA designation preferred.
- Ability to analyze expenses, indemnity, and support loss evaluations effectively.
- Basic computer skills, including Microsoft Office.
- Proficiency in mathematical calculations and report writing with proper English usage.
- Excellent oral and written communication skills.
Compensation:
- Salary range: $59,400 - $99,000, plus bonus, commensurate with experience.
- In certain states (CA, CT, MA, NJ, NY, PA): $65,400 - $109,000, plus bonus.
Our benefits package includes:
- Competitive salary and incentive plans
- 401(k) plan with up to 6% company match
- Free basic life, AD&D, long-term and short-term disability insurance
- Medical, dental, and vision insurance
- Wellness incentives
- Generous paid time off, including personal, holiday, and volunteer days
- Flexible work arrangements, including remote options