Commercial Casualty Claims Adjuster - Remote Opportunity

GuideOne Insurance; Charlotte (NC); Remote; USD 59,000 - 99,000; Full time

Job summary

An established industry player is seeking a dedicated Commercial Casualty Claims Adjuster for a remote opportunity. This role is pivotal in supporting members during challenging times by processing claims accurately and efficiently. The ideal candidate will possess strong negotiation skills and a deep understanding of coverage concepts. As part of a collaborative team, you will handle various claims, ensuring timely resolutions while maintaining high standards of service. This position offers competitive compensation, flexible schedules, and a supportive work environment that values your contributions and professional growth.

Benefits

401(k) with up to 6% match

Medical, dental, and vision coverage

Generous paid time off

Flexible schedules

Remote work options

Educational assistance

Wellness incentives

Basic life and disability insurance

Qualifications

• 5+ years of experience in handling Commercial Liability Claims.
• Property and casualty or Independent Adjuster license required.

Responsibilities

• Investigate coverage and cause of loss on claims.
• Negotiate fair resolutions and manage costs.

Skills

Commercial Liability Claims Handling

Negotiation Skills

Policy Interpretation

Litigation Handling

Independent Work

Basic Computer Skills

Education

Bachelor’s Degree

CPCU or SCLA Certification

Tools

Microsoft Office

Job description

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Job Description

As a Commercial Casualty Claims Adjuster, you will serve as a partner to our members by processing claims accurately and efficiently, enabling them to resume their lives without unnecessary delays. If you are optimistic, enjoy helping others in times of need, and are compassionate about making positive change, this role may suit you.

Responsibilities

1. Investigate coverage and cause of loss on routine to complex claims, including policy review, interviewing involved parties, and gathering investigative documentation.
2. Handle various injury and property damage claims, including evaluating exposures and triaging significant cases to the large loss team.
3. Provide accurate assessments, negotiate fair resolutions, and manage costs within authority limits.
4. Prepare written communications such as settlement letters and disclaimers.
5. Maintain claim files and monitor diaries to ensure timely development and disposition of claims.
6. Recognize recovery opportunities and coordinate with SIU as needed.
7. Supervise field examiners and vendors, including adjusters and experts.
8. Perform additional duties as assigned.

Skills & Requirements

Required Qualifications

• At least 5 years of experience handling Commercial Liability Claims.
• Property and casualty or Independent Adjuster license (or willingness to obtain within 30 days).
• Experience with litigation handling.
• Knowledge of coverage concepts, policy interpretation, and liability determination.
• Ability to work independently in a home-based environment.
• Strong negotiation skills.
• Willingness to travel periodically.

Recommended Qualifications

• Bachelor’s degree preferred.
• CPCU or SCLA certification preferred.
• Ability to analyze expenses, indemnity, and support loss evaluations.
• Basic computer skills including Microsoft Office.
• Strong written and oral communication skills.

Compensation

• $59,400 - $99,000 plus bonus, dependent on experience.
• In certain states (CA, CT, MA, NJ, NY, PA), $65,400 - $109,000 plus bonus.

Benefits

• Competitive salary and incentive plans.
• 401(k) with up to 6% match.
• Basic life, AD&D, and disability insurance.
• Medical, dental, and vision coverage.
• Wellness incentives and generous paid time off.
• Flexible schedules and remote work options.
• Educational assistance.

Additional Information

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Industry: Insurance