Commercial Banking Relationship Specialist

U.S. Bank; Minneapolis (MN); On-site; USD 37,000 - 45,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Paid vacation 2–5 weeks

Job summary

U.S. Bank in Minneapolis invites you to join a team that values client relationships and practical financial solutions.

This role serves as the primary daily contact for commercial banking customers, delivering proactive support and addressing issues to strengthen accounts. You will identify bank products that meet client needs, maintain knowledge of area procedures, and help expand business while ensuring compliance and superior service.

Qualifications

• Excellent verbal, written, and interpersonal communication skills.
• Outstanding customer service and problem resolution skills.
• Proficient computer skills, especially Microsoft Office applications.
• Experience with department-specific systems.
• Advanced knowledge of departmental and bank products and services.

Responsibilities

• Functions as the primary daily contact between commercial banking customers and U.S. Bank.
• Maintains and expands the relationship with customers by providing overall customer support services.
• Identifies products and services that meet customers needs.
• Develops working knowledge of assigned area and accounts through frequent client contact and execution of standard departmental procedures.

Skills

Verbal and written communication

Interpersonal communication

Customer service and problem solving

Microsoft Office proficiency

Department systems knowledge

Education

Associate’s degree or equivalent work experience

3–5 years in financial services

Tools

Department-specific systems

Job description

U.S. Bank in Minneapolis invites you to join a team that values client relationships and practical financial solutions.

This role serves as the primary daily contact for commercial banking customers, delivering proactive support and addressing issues to strengthen accounts. You will identify bank products that meet client needs, maintain knowledge of area procedures, and help expand business while ensuring compliance and superior service.