Digital Banking Client Relationship Specialist

U.S. Bank; BLOOMINGTON (MN); On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant in Bloomington, MN to build trusted relationships with customers across in-person, appointment, and virtual channels.

The role involves assessing banking needs, educating clients on products, and processing basic transactions, while leveraging digital tools to enhance the client experience. You will open consumer and business accounts, collaborate with branch teams, and guide customers toward digital solutions.

Qualifications

• High school diploma or equivalent required.
• Typically 4–5 years of retail banking experience or equivalent training.

Responsibilities

• Build relationships with clients across in-person, appointment, and virtual channels.
• Identify financial needs and recommend deposit and loan products and services.
• Open new consumer and business accounts; process service requests and credit applications.
• Educate clients on digital products and self-service options to improve the client experience.

Skills

Relationship building

Client engagement

Communication

Digital banking

Active listening

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant in Bloomington, MN to build trusted relationships with customers across in-person, appointment, and virtual channels.

The role involves assessing banking needs, educating clients on products, and processing basic transactions, while leveraging digital tools to enhance the client experience. You will open consumer and business accounts, collaborate with branch teams, and guide customers toward digital solutions.