Commercial Auto Claims Specialist: Fast, Fair Resolutions

CNA Insurance; Littleton (CO); On-site; USD 47,000 - 78,000; Full time

Job summary

CNA Insurance is seeking an Insurance Adjuster to join our claims team. You will manage low to moderate complexity commercial claims, verify policy coverage, and keep customers informed with timely updates.

The role requires a high school diploma with Associates or Bachelor's degree preferred, and the ability to obtain an Insurance Adjuster License within 90 days. Prior claims or customer service experience is preferred.

Qualifications

• High school diploma required; associates or bachelor's degree preferred.
• Must obtain and maintain Insurance Adjuster License within 90 days where applicable.
• Prior claim handling or business experience in insurance/customer service is preferred.

Responsibilities

• Manages an inventory of low to moderate complexity commercial claims and authorizes disbursements within authority limit.
• Interacts professionally with insureds, claimants and business partners to provide updates and respond to inquiries.
• Verifies coverage and establishes reserves by reviewing policy language and protocols.
• Investigates to determine liability and compensability; takes statements from insureds and witnesses.
• Collaborates with internal and external partners to facilitate best claim outcomes.
• Negotiates settlements and escalates to manager when appropriate.

Skills

Communication skills

Customer service

Collaboration

Independent judgement

Analytical thinking

Time management

Organization

MS Office

Problem solving

Adaptability

Diversity awareness

Education

High school diploma

Associates or Bachelor's degree preferred

Insurance Adjuster License within 90 days

Tools

Microsoft Office

Job description

CNA Insurance is seeking an Insurance Adjuster to join our claims team. You will manage low to moderate complexity commercial claims, verify policy coverage, and keep customers informed with timely updates.

The role requires a high school diploma with Associates or Bachelor's degree preferred, and the ability to obtain an Insurance Adjuster License within 90 days. Prior claims or customer service experience is preferred.