Commercial Auto Claims Adjuster - Rideshare Damage Expert

Liberty Mutual Insurance; Las Vegas (NV); Hybrid; USD 52,000 - 75,000; Full time

Benefits offered by this job

Benefits package

Hybrid work model

Job summary

Liberty Mutual Insurance is seeking a Commercial Insurance Claims Representative in a hybrid role in the Las Vegas area. You will review and process simple to moderately complex commercial claims within assigned authority, while benefiting from paid education and training by Liberty Mutual.

This role involves frequent interactions with insureds, claimants, agents, and internal customers, plus collaboration with field appraisal and SIU teams as needed.

Qualifications

• Bachelor’s degree preferred; high school diploma or equivalent required.
• 1–2 years of claims handling experience.
• Strong customer service and technology skills; able to navigate multiple systems.

Responsibilities

• Investigates claim using internal and external resources including speaking with the insured or other involved parties, analysis of reports, researching past claim activity, utilizing evaluation tools to make damage and loss assessments.
• Extensive and timely direct interaction with Insured's, Claimants, Agent's and Internal Customers.
• Determines policy coverage through analysis of investigation data and policy terms. Notifies agent and insured of coverage or any issues.
• Establishes claim reserve requirements and makes adjustments, as necessary, during the processing of the claims.
• Determines and negotiates settlement amount for damages claimed within assigned authority limits.
• Writes simple to moderately complex property damage estimates or review auto damage estimates.
• Takes statements when necessary and works with the Field Appraisal, Subrogation, Special Investigative Unit (SIU) as appropriate.
• Maintains accurate and current claim file/damage documentation and diaries throughout the life cycle of claim cases to ensure proper tracking and handling consistently with established guidelines and expectations.
• Alerts Unit Leader to the possibility of fraud or subrogation potential for claims being processed.

Skills

Customer service

Multi-system navigation

Education

Bachelor’s degree

High school diploma or equivalent

Tools

Claims processing systems

Job description

Liberty Mutual Insurance is seeking a Commercial Insurance Claims Representative in a hybrid role in the Las Vegas area. You will review and process simple to moderately complex commercial claims within assigned authority, while benefiting from paid education and training by Liberty Mutual.

This role involves frequent interactions with insureds, claimants, agents, and internal customers, plus collaboration with field appraisal and SIU teams as needed.