Rideshare Auto Claims Specialist II - Bodily Injury

Liberty Mutual Insurance; Weatogue (CT); Ibrido; USD 60.000 - 85.000; Tempo pieno

Descrizione del lavoro

Liberty Mutual Insurance is seeking a Claims Specialist for a hybrid work setup, managing a caseload from investigation to resolution. You’ll decide liability and compensability, assess losses, and negotiate settlements while coordinating with claimants, policyholders, appraisers, attorneys, and third parties.

The role emphasizes licensing, ongoing education, and strong knowledge of investigation techniques and medical terminology to support fair outcomes and exceptional customer service.

Competenze

• BS/BA degree or equivalent work experience.
• Minimum of 2 years' experience in claims adjustment, general insurance or formal claims training.
• Required to obtain and maintain all applicable licenses.
• Continuing education courses leading to industry certifications preferred (e.g., AEI, IIA, CPCU).
• Knowledge of claims investigation techniques, medical terminology and legal aspects of claims.

Mansioni

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conduct investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.

Conoscenze

Claims adjustment

Insurance knowledge

Negotiation skills

Formazione

BS/BA degree or equivalent

Descrizione del lavoro

Liberty Mutual Insurance is seeking a Claims Specialist for a hybrid work setup, managing a caseload from investigation to resolution. You’ll decide liability and compensability, assess losses, and negotiate settlements while coordinating with claimants, policyholders, appraisers, attorneys, and third parties.

The role emphasizes licensing, ongoing education, and strong knowledge of investigation techniques and medical terminology to support fair outcomes and exceptional customer service.