Commerce Enablement Lead - AI-Driven SaaS

Coveo, https:/www.coveo.com, Organization; United States; Remote; USD 90,000 - 135,000; Full time

Job summary

Coveo is seeking a Technical Enablement Manager for the Commerce line of business. You will own end-to-end enablement processes, turning product updates into practical learning for internal teams, partners, and customers.

You'll partner with Product, Product Marketing, and Enablement to translate features into engaging learning experiences and build scalable frameworks for readiness milestones, communications, and assets.

Qualifications

• Proven experience in product enablement, operations, or software implementation in SaaS or B2B tech.
• Demonstrated success leading cross-functional release readiness programs.
• Familiarity with GTM teams as learning audiences.
• Excellent organizational, communication, and program management skills.

Responsibilities

• Participate in the enablement strategy for all Commerce product releases, ensuring internal and external readiness.
• Partner with Product, Product Marketing, and Enablement teams to translate new features into effective learning experiences.
• Build and optimize scalable frameworks and processes for readiness milestones, communications, and assets.
• Act as the main liaison, representing enablement across the Commerce line of business, ensuring alignment with go-to-market strategy.
• Help develop and maintain engaging learning product enablement resources (courses, job aid, etc.), demos, and workshops for internal teams, partners, and customers.

Skills

Product enablement

Program management

Cross-functional leadership

SaaS/B2B familiarity

Tools

LMS

Learning analytics

Job description

Coveo is seeking a Technical Enablement Manager for the Commerce line of business. You will own end-to-end enablement processes, turning product updates into practical learning for internal teams, partners, and customers.

You'll partner with Product, Product Marketing, and Enablement to translate features into engaging learning experiences and build scalable frameworks for readiness milestones, communications, and assets.