Senior Technical Success Enablement Leader

coveoen; United States; Remote; USD 140,000 - 200,000; Full time

Job summary

coveoen is seeking a results-oriented enablement leader to shape how a technical customer-success organization builds expertise and drives measurable outcomes. You will own enablement strategy, learning programs, and practical assessments, collaborating with product specialists and leaders to simplify enterprise tech adoption and value realization.

You will define roadmaps, create scalable onboarding, and translate complex architectures into role-specific learning materials, while strengthening

Qualifications

• Experience designing enablement programs for technical audiences.
• Ability to translate architecture, integrations and data flows into learning materials.
• Proven skills in communicating complex concepts to senior leaders and engineers.
• Strong facilitation and coaching abilities with cross-functional stakeholders.
• Track record of measuring learning impact on adoption and business outcomes.

Responsibilities

• Define enablement roadmap, capability gaps and proficiency standards for technical customer-success teams.
• Build scalable onboarding and ongoing development programs for practitioners.
• Convert platform architecture and integration patterns into role-specific learning materials.
• Strengthen skills in discovery, adoption planning, executive communication and value discussions.
• Develop labs, certifications and assessments to measure proficiency and impact.
• Measure behavior change and business outcomes from learning initiatives.

Skills

Enablement strategy

Learning program design

Technical domain knowledge

Stakeholder management

Facilitation

Job description

coveoen is seeking a results-oriented enablement leader to shape how a technical customer-success organization builds expertise and drives measurable outcomes. You will own enablement strategy, learning programs, and practical assessments, collaborating with product specialists and leaders to simplify enterprise tech adoption and value realization.

You will define roadmaps, create scalable onboarding, and translate complex architectures into role-specific learning materials, while strengthening