Technical Project Lead for Enterprise AI Deployments

Coveo

United States

Remote

USD 110,000 - 165,000

Full time

14 days+

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Job summary

Coveo, a leader in AI-powered search and experience platforms, seeks a seasoned delivery lead to drive complex digital transformations for global brands. You will guide technical implementations, align business objectives with technical requirements, and ensure successful outcomes across North America and beyond.

In this role you will coordinate cross-functional teams, manage scope and budgets, and mentor stakeholders through the implementation lifecycle.

Qualifications

3+ years managing large-scale IT implementation projects.
5+ years gathering requirements, producing technical documentation, and coordinating QA activities.
Strong understanding of cloud-based software solutions and web applications.
Excellent stakeholder management, leadership, organizational, and communication skills in complex customer-facing environments.

Responsibilities

Lead the implementation of Coveo's platform by defining project scope, objectives, milestones, and success criteria.
Act as the primary delivery lead and trusted advisor for customer stakeholders, driving alignment and accountability.
Coordinate customer stakeholders, internal experts, and project resources while managing expectations.
Develop and maintain detailed project plans, proactively tracking budgets, timelines, dependencies and deliverables.
Manage project changes, assess impacts, and implement mitigation strategies to minimize delays and risks.
Communicate project progress regularly to customers and internal stakeholders via status reports and governance meetings.
Identify, assess, document, mitigate, and elevate risks to ensure successful delivery.
Partner with architects, developers, and technical customer stakeholders to translate requirements into user stories and implementation decisions.