Combined Dispatch: Police/Fire/EMS Operator (24/7 Shifts)

Regional 911 Intake Solutions; Lincoln (IL); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement benefits

Paid leave

Employee assistance resources

Continuing education

Shift differentials

Job summary

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers for Logan, IL. The role involves coordinating emergency responses across agencies, processing calls, and routing units in a fast-paced, combined-communications environment.

Candidates should have a high school diploma or equivalent, with cross-training or prior dispatch experience a plus. Certifications in public safety dispatch may be required depending on assignment, with overtime and shift work common.

Qualifications

• High school diploma or equivalent commonly required.
• Some agencies provide cross-training; others require experience in dispatch disciplines.
• Credentials such as public safety telecommunicator or EMS/fire/police dispatch may be required depending on assignment.

Responsibilities

• Process requests involving police, fire, rescue, and medical assistance.
• Verify locations, incident details, and hazards.
• Apply procedures to prioritize and route calls.
• Dispatch appropriate units according to approved plans.
• Coordinate incidents requiring multiple emergency services.
• Monitor radio traffic and unit availability.
• Provide caller instructions when trained and authorized.
• Maintain incident records and support interagency communications.

Skills

Communication

Multitasking

Public safety credentials

Education

High school diploma

Tools

Radio systems

Job description

Regional 911 Intake Solutions seeks Police/Fire/EMS Dispatchers for Logan, IL. The role involves coordinating emergency responses across agencies, processing calls, and routing units in a fast-paced, combined-communications environment.

Candidates should have a high school diploma or equivalent, with cross-training or prior dispatch experience a plus. Certifications in public safety dispatch may be required depending on assignment, with overtime and shift work common.