Columbus Aesthetics Clinic Growth Leader

Face Forward Aesthetics; Columbus (OH); Hybrid; USD 65,000 - 75,000; Full time

Benefits offered by this job

Competitive base salary

Annual bonus potential up to $10,000

Medical, dental, vision, retirement

Company-paid disability and life保险

Paid parental leave

Paid time off

Staff treatments and product discounts

Opportunity to influence strategy and乗

Job summary

Face Forward Aesthetics is seeking a Market Manager to lead our Columbus clinics, driving revenue, guest experience, and team performance. You will partner with providers to optimize productivity and maintain clinical autonomy, while shaping operational excellence across daily clinic functions.

Reporting to the COO, you will manage staffing, scheduling, inventory, and facilities, leveraging data to identify opportunities for growth and improved guest outcomes.

Qualifications

• Three or more years of leadership experience in medical aesthetics, dermatology, plastic surgery, healthcare, luxury hospitality, wellness, or another service-focused industry
• Demonstrated success improving business performance through operational leadership
• Experience coaching and developing high-performing teams
• Strong financial acumen with experience managing KPIs, labor, inventory, and operational performance
• Experience partnering with licensed healthcare providers or working in a provider-based environment
• Excellent communication, leadership, and problem-solving skills
• A passion for creating exceptional guest experiences

Responsibilities

• Drive clinic revenue, profitability, and overall business performance
• Build, coach, and develop a high-performing clinic team
• Partner with providers to improve productivity, operational efficiency, and guest outcomes while respecting clinical autonomy
• Lead all aspects of daily clinic operations, including staffing, scheduling, inventory, facilities, compliance, and operational execution
• Use business data and key performance indicators to identify opportunities and improve performance
• Strengthen membership growth, guest retention, rebooking, and retail performance
• Ensure every guest experiences the elevated hospitality and personalized care that defines Face Forward
• Create a culture grounded in accountability, collaboration, continuous improvement, and exceptional service

Skills

Leadership

Strategic thinking

Communication

People development

Financial acumen

Operational excellence

Job description

Face Forward Aesthetics is seeking a Market Manager to lead our Columbus clinics, driving revenue, guest experience, and team performance. You will partner with providers to optimize productivity and maintain clinical autonomy, while shaping operational excellence across daily clinic functions.

Reporting to the COO, you will manage staffing, scheduling, inventory, and facilities, leveraging data to identify opportunities for growth and improved guest outcomes.