Collision Repair Support Red & Intern Appraiser

Balise Motor Sales; Warwick (RI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) with company match

Flexible spending accounts

Paid Time Off

Job summary

Balise Motor Sales in Warwick, RI is seeking a Customer Support Representative and Intern Appraiser to join our collision repair team. The role involves coordinating repair needs, communicating with customers, insurance appraisers, and shop staff to ensure timely updates.

You should have a high school diploma, proficiency with Word and Excel, and the ability to interpret repair estimates. This full-time position offers benefits including health and dental insurance, a 401(k) plan, and paid time

Qualifications

• High School diploma or equivalent.
• Experience using Microsoft Word & Excel.
• Ability to comprehend and follow instructions.
• Basic knowledge of vehicle repair practices.
• Valid Driver’s license.
• Ability to interpret work scope from vehicle estimates and work orders.

Responsibilities

• Communicate and work within house & outside Insurance Appraisers.
• Coordinate repair needs for Collision associates.
• Update appropriate customer and staff with repair status of vehicles.
• Daily interaction with customers, appraiser, technicians and managers.
• Communicate processes to vehicle repair in a timely and effective manner to all customers.
• Contact appropriate parties for delivery needs.
• Track production schedule for vehicles and communicate those targets with customers and collision center associates.
• Maintain continual industry education to keep up with changes in repair requirements and product knowledge.
• Transport cars around the shop, as well as offsite at vendor locations.

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Job Details

Job Location: Collision Repair Warwick - Warwick, RI 02888

Position Type: Full Time

Salary Range: $55,000.00 - $75,000.00 Salary/year

Customer Support Rep. & Intern Appraiser

Job Responsibilities

• Communicate and work within house & outside Insurance Appraisers
• Coordinate repair needs for Collision associates
• Update appropriate customer and staff with repair status of vehicles
• Daily interaction with customers, appraiser, technicians and managers
• Communicate processes to vehicle repair in a timely and effective manner to all customers
• Contact appropriate parties for delivery needs
• Track production schedule for vehicles and communicate those targets with customers and collision center associates.
• Maintain continual industry education to keep up with changes in repair requirements and product knowledge
• Transport cars around the shop, as well as offsite at vendor locations.

Environmental & Physical Requirements

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds
• This position may require up to 0-5% travel

Benefits Include

• Health, dental, life and disability insurance
• 401(k) with company match
• Flexible spending accounts
• Paid Time-Off

Qualifications

• High School diploma or equivalent
• Experience using Microsoft Word & Excel
• Ability to comprehend and follow instructions
• Basic knowledge of vehicle repair practices
• Valid Driver’s license
• Ability to interpret work scope from vehicle estimates and work orders