Collision Repair Support Red & Intern Appraiser

BALISE AUTO SALES INC; Warwick (RI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) with company match

Flexible spending accounts

Paid Time Off

Job summary

BALISE AUTO SALES INC in Warwick, RI seeks a Full Time Customer Support Rep. & Intern Appraiser. You will communicate with insurance appraisers, coordinate repairs, update clients on vehicle status, and interact daily with customers and staff to ensure smooth repair processes.

The role requires a high school diploma, basic software skills (Word/Excel), a valid driver’s license, and the ability to interpret vehicle estimates and work orders. Competitive salary offered.

Qualifications

• High School diploma or equivalent.
• Experience using Microsoft Word & Excel.
• Ability to comprehend and follow instructions.
• Valid Driver’s license.
• Ability to interpret work scope from vehicle estimates and work orders.

Responsibilities

• Communicate and coordinate with in-house and external Insurance Appraisers.
• Coordinate repair needs for collision associates.
• Update customers and staff on repair status of vehicles.
• Interact daily with customers, appraisers, technicians and managers.
• Explain repair processes to customers in a timely manner.
• Arrange delivery needs with relevant parties.
• Track production schedules and inform customers and center staff.
• Maintain knowledge of repair requirements and product knowledge.
• Transport cars around the shop and offsite at vendor locations.

Skills

Communication

Follow instructions

Interpersonal skills

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Job Details

Job Location: Collision Repair Warwick - Warwick, RI 02888

Position Type: Full Time

Salary Range: $55,000.00 - $75,000.00 Salary/year

Customer Support Rep. & Intern Appraiser

Job Responsibilities

• Communicate and work within house & outside Insurance Appraisers
• Coordinate repair needs for Collision associates
• Update appropriate customer and staff with repair status of vehicles
• Daily interaction with customers, appraiser, technicians and managers
• Communicate processes to vehicle repair in a timely and effective manner to all customers
• Contact appropriate parties for delivery needs
• Track production schedule for vehicles and communicate those targets with customers and collision center associates.
• Maintain continual industry education to keep up with changes in repair requirements and product knowledge
• Transport cars around the shop, as well as offsite at vendor locations.

Environmental & Physical Requirements

• While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee may incidentally be required to stoop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds
• This position may require up to 0-5% travel

Benefits Include

• Health, dental, life and disability insurance
• 401(k) with company match
• Flexible spending accounts
• Paid Time-Off

Qualifications

• High School diploma or equivalent
• Experience using Microsoft Word & Excel
• Ability to comprehend and follow instructions
• Basic knowledge of vehicle repair practices
• Valid Driver’s license
• Ability to interpret work scope from vehicle estimates and work orders